Manager, Field Engineering – Enterprise AI Deployments

Fireworks AI; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Fireworks AI seeks a Manager, Field Engineering to lead a distributed team of Field Engineers. You will coach engineers, unblock complex evaluations, and ensure customer engagements meet high technical standards across latency, throughput, cost, security, and scalability.

You'll partner with regional sales leadership to scale the engagement model, codify the playbook, and build the team while staying deeply technical on POCs, performance optimization, and deployment in enterprise environments.

Qualifications

• 8+ years of overall experience, including 2+ years managing Field Engineering, Solutions Engineering, Forward Deployed Engineering, or Pre-Sales teams, with hands-on enterprise software or AI infrastructure experience.

Responsibilities

• Lead, coach, and grow a distributed team of Field Engineers, hiring and developing engineers.
• Own the team's engagement portfolio across discovery, demos, POCs, and production integrations.
• Lead end-to-end evaluations from discovery to production plan for high-stakes deals.
• Coach sales and field engineers to improve deal quality and outcomes.

Skills

Field Engineering management

LLM stack fluency

Production AI experience

GPU infrastructure

Cloud platforms (AWS/Azure/GCP)

Customer engagements

Job description

Fireworks AI seeks a Manager, Field Engineering to lead a distributed team of Field Engineers. You will coach engineers, unblock complex evaluations, and ensure customer engagements meet high technical standards across latency, throughput, cost, security, and scalability.

You'll partner with regional sales leadership to scale the engagement model, codify the playbook, and build the team while staying deeply technical on POCs, performance optimization, and deployment in enterprise environments.