Manager-Environmental Svc

Mercy; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

Mercy is hiring a Manager of Support Services to lead multiple non-clinical support services including environmental and food services, patient transport, voice and shuttle services, and equipment management. You will manage daily operations, staffing, scheduling, purchasing, and overall department performance.

The role requires overseeing recruitment and retention, ensuring 24/7 coverage, and coordinating with hospital teams and vendors to maintain smooth transport workflows.

Qualifications

• High School diploma or equivalent required.
• Bachelor's degree in health, business administration, or related field preferred.
• 3 years' leadership experience with direct employee oversight.

Responsibilities

• Oversee daily operation of the department, including staffing and scheduling.
• Recruitment and retention of team members and scheduling.
• Oversee ordering and receiving and overall performance of the department.
• Serve as primary point of contact for transport within the hospital and coordinate with vendors, clinical staff, leaders, doctors, and coworkers.
• Travel to visits shifts as needed to ensure coverage.
• Foster communication across teams to support 24/7 operations.

Skills

Strong computer skills

Comfortable with technology

Education

High School diploma or equivalent

Bachelor's degree in health, business administration, or related field

Job description

Find your calling at Mercy!

The Manager of Support Services is responsible for multiple non-clinical support services which may include a combination of environmental services, food services, patient transport, voice services, shuttle services, and specialty equipment. This leader is responsible for daily operation, recruitment and retention, staffing and scheduling, ordering and receiving, and overall performance of the department. The Manager is the primary point of contact for this department and facilitates all communication regarding transport within the hospital amongst other pertinent teams (vendors, clinical staff, leaders, doctors, coworkers). Due to the nature of the department providing 24/7 staff to the hospital this leader can expect to work some flexible hours at times and should anticipate visiting each shift at an appropriate frequency to be determined with their leader.

Position Details:

Minimum Qualifications:
Education: High School diploma or equivalent

Preferred Qualifications:
Education: Bachelor's degree in health, business administration, or related field
Experience: 3 years' experience in leadership with direct employee oversight, patient transport experience in healthcare environment, 1 year healthcare experience

Skills, Knowledge, Abilities:
Strong computer skills
Comfortable with technology

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.