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Mercy is seeking a Manager of Support Services to oversee multiple non-clinical functions such as environmental and food services, patient transport, voice and shuttle services, and equipment support within a hospital setting.
The role requires leadership experience, healthcare backdrop in transport, and strong tech skills. The incumbent will supervise daily operations, staffing planning, and vendor communications while ensuring 24/7 service coverage and high-quality patient care support.
Find your calling at Mercy! The Manager of Support Services is responsible for multiple non-clinical support services which may include a combination of environmental services, food services, patient transport, voice services, shuttle services, and specialty equipment. This leader is responsible for daily operation, recruitment and retention, staffing and scheduling, ordering and receiving, and overall performance of the department. The Manager is the primary point of contact for this department and facilitates all communication regarding transport within the hospital amongst other pertinent teams (vendors, clinical staff, leaders, doctors, coworkers). Due to the nature of the department providing 24/7 staff to the hospital this leader can expect to work some flexible hours at times and should anticipate visiting each shift at an appropriate frequency to be determined with their leader.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.