Support Services Manager – 24/7 Environmental & Patient Transport

Mercy; États-Unis; Sur place; USD 75 000 - 110 000; Plein temps

Résumé du poste

Mercy is hiring a Manager of Support Services to lead multiple non-clinical support services including environmental and food services, patient transport, voice and shuttle services, and equipment management. You will manage daily operations, staffing, scheduling, purchasing, and overall department performance.

The role requires overseeing recruitment and retention, ensuring 24/7 coverage, and coordinating with hospital teams and vendors to maintain smooth transport workflows.

Qualifications

• High School diploma or equivalent required.
• Bachelor's degree in health, business administration, or related field preferred.
• 3 years' leadership experience with direct employee oversight.

Responsabilités

• Oversee daily operation of the department, including staffing and scheduling.
• Recruitment and retention of team members and scheduling.
• Oversee ordering and receiving and overall performance of the department.
• Serve as primary point of contact for transport within the hospital and coordinate with vendors, clinical staff, leaders, doctors, and coworkers.
• Travel to visits shifts as needed to ensure coverage.
• Foster communication across teams to support 24/7 operations.

Connaissances

Strong computer skills

Comfortable with technology

Formation

High School diploma or equivalent

Bachelor's degree in health, business administration, or related field

Description du poste

Mercy is hiring a Manager of Support Services to lead multiple non-clinical support services including environmental and food services, patient transport, voice and shuttle services, and equipment management. You will manage daily operations, staffing, scheduling, purchasing, and overall department performance.

The role requires overseeing recruitment and retention, ensuring 24/7 coverage, and coordinating with hospital teams and vendors to maintain smooth transport workflows.