Manager, Data Infrastructure Insights – Cloud Solutions

NetApp, Inc.

San Jose, Morrisville (CA, NC)

Hybrid

USD 287,000 - 372,000

Full time

3 days ago

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Job summary

NetApp is seeking a United States-based Manager, Solutions Architects to lead a high-performing team of technical pre-sales professionals focused on Data Infrastructure Insights (DII) and NetApp Data Services. This role will guide the team in delivering trusted technical leadership, solution architecture, and customer-ready recommendations for strategic accounts.

The ideal candidate is a strong people leader and customer-facing strategist capable of translating complex infrastructure,

Qualifications

Bachelor’s degree preferred, with 12+ years overall experience including 5 years of leadership.
8-10 years of relevant technical, field, pre-sales, architecture, or customer-facing infrastructure experience.
Prior people-management, technical leadership, or team leadership experience preferred.
Relevant certifications or enablement in enterprise architecture, cloud, storage, security, observability, data services, SaaS operations, or NetApp technologies are a plus.

Responsibilities

Lead team operating rhythms, priorities, opportunity hygiene, forecasting discipline, technical enablement, and skills development.
Partner closely with Sales Specialists, account teams, and Customer Success to identify, qualify, advance, and expand strategic customer opportunities.
Align with NetApp account leadership, partner resources, Product, Professional Services, and Customer Success to drive DII and NetApp Data Services adoption, expansion, and measurable customer outcomes.
Provide field-based insight and product feedback to help shape roadmap priorities, customer messaging, enablement, and solution strategy.
Maintain a broad view of customer needs, competitive dynamics, and industry trends through continuous learning and a growth mindset.
Self-study/learning time: Stay current on DII capabilities, NetApp Data Services, hybrid data infrastructure, observability, automation, cyber resilience, and enterprise account outcome motions.
Develop and refine repeatable processes, tools, and field practices that improve execution quality across Sales and Technical teams.