Manager, Community Relations

Ladders; United States; Remote; USD 100,000 - 146,000; Full time

Benefits offered by this job

Lead new office

Community partnerships

Professional development

Teamwork focus

Flexible scheduling

Job summary

Ladders is seeking a Manager of Community Relations to launch and lead a new remote office that connects job seekers with opportunities, partners with local organizations, and supports workforce development. The role includes HR admin coordination and representing the organization at community events.

The position requires a Bachelor's degree and 5–7 years in related roles, with HR certifications preferred and strong MS Office skills.

Qualifications

• Bachelor's degree required in HR, business administration, hospitality management, public administration, communications, or related field.
• 5–7 years of experience in office management, HR coordination, community engagement, or vendor management.
• HR certifications (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
• Strong proficiency in Microsoft Office 365 Suite and in communicating in English.

Responsibilities

• Launch and operate the new office while overseeing HR administrative processes and vendor management.
• Serve as the primary resource for job seekers, guiding on employment opportunities.
• Coordinate interview scheduling and communicate with candidates at the career center.
• Partner with the community engagement team to strengthen local relationships and workforce development initiatives.
• Deliver the workforce readiness program to prepare local talent for job opportunities.
• Represent the organization at community events and job fairs to promote employment and partnerships.
• Liaise between local operations and corporate teams to ensure alignment with organizational standards.

Skills

Office management

HR coordination

Community engagement

Vendor management

MS Office proficiency

English communication

Education

Bachelor's degree in HR/Business/Admin/Communications

Tools

Microsoft Office 365

Teams

SharePoint

Job description

For our client, we are seeking a Manager, Community Relations to join the team of a leader in the Hospitality & Recreation space. This role will lead a new office environment that supports both community engagement and local workforce development efforts. The manager will serve as a key connector between job seekers, community partners, local operations, and corporate stakeholders to help strengthen relationships and support hiring initiatives. In addition to overseeing office operations and HR administrative coordination, this position will help deliver programs that prepare local talent for employment opportunities.

Location: Remote

Compensation: $100,000 – $146,300 annually

Responsibilities

• Launch and operate the new office while overseeing HR administrative processes and vendor management
• Serve as the primary resource for job seekers, providing guidance on employment opportunities
• Manage communications and coordinate scheduling for interviews and appointments at the career center
• Partner with the community engagement team to strengthen local relationships and advance workforce development initiatives
• Deliver the workforce readiness program to prepare local talent for job opportunities
• Represent the organization at community events and job fairs to promote employment and partnership opportunities
• Act as a liaison between local operations and corporate teams to ensure alignment with organizational standards

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, Public Administration, Communications, or a related field
• 5-7 years of experience in office management, HR coordination, community engagement, or vendor management
• Relevant HR certifications preferred, such as PHR, SPHR, SHRM-CP, or SHRM-SCP
• Strong proficiency in Microsoft Office and Microsoft 365 Suite, including Teams and SharePoint
• Ability to communicate fluently in English; additional languages are a plus

Benefits

• Opportunity to lead and shape a new office environment
• Engagement with community partners and local talent development
• Access to professional development and career growth opportunities
• Dynamic work environment with a focus on teamwork and collaboration
• Flexible scheduling to accommodate various operational needs

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.