Manager, Human Resources Operations

Blue Rock Human Capital, LLC; Boston (MA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Fully onsite

Job summary

Blue Rock Human Capital, LLC seeks a Manager, Human Resources Operations to lead the HR function end to end. This hands-on role focuses on employee lifecycle management, payroll, benefits, equity compensation, and global programs, leveraging modern tools and AI to drive efficiency.

The ideal candidate has 7+ years of HR experience, a bachelor's degree, and a proven ability to build scalable processes in a fast-growing environment.

Qualifications

• Bachelor's degree required.
• 7+ years of progressive HR experience with broad responsibilities.
• Experience building or optimizing HR functions and processes.
• Hands-on experience with HRIS, payroll, and benefits platforms.
• Proficient with AI tools and workflow automation.
• Experience managing employee relations with discretion.
• Strong understanding of employee lifecycle and HR operations.
• Ability to work independently in a fast-paced, ambiguous environment.

Responsibilities

• Lead HR service delivery end to end (onboarding, offboarding, compliance, immigration, vendor mgmt).
• Own employee relations as trusted resource with empathy and discretion.
• Oversee payroll, benefits, equity, and related programs with external vendors.
• Manage global HR initiatives and cross-site coordination.
• Own and optimize HRIS, payroll, and benefits platforms with tech and automation.
• Develop scalable, documented processes for growth and consistency.
• Support managers on people-related matters and management practices.
• Maintain compliance with employment regulations and policies.
• Identify opportunities to streamline workflows and improve employee experience.

Skills

HR Operations

HRIS

Payroll

Benefits management

Equity compensation

Employee relations

Automation / AI tools

Change management

Independent work

Education

Bachelor's degree

Tools

HRIS platforms

Payroll platforms

Benefits administration systems

AI tools for workflows

Job description

Our client is a growing, technology-driven organization with operations in the U.S. and internationally.

The company fosters a culture of broad ownership, innovation, and technology-driven efficiency, empowering employees to take initiative, embrace modern tools, and maximize their impact.

The Opportunity

Our client is seeking a Manager, Human Resources Operations to lead and own the HR function end to end. This is an opportunity for a hands-on, technology-oriented HR professional to take broad ownership of employee lifecycle management, employee relations, payroll, benefits, equity compensation, and global people programs.

The successful candidate will combine strong HR fundamentals with technical expertise, sound judgment, and an entrepreneurial mindset. This individual will leverage modern HR systems, AI, and automation to streamline processes while maintaining a personalized, thoughtful approach to employee and manager support.

This role is particularly well suited for someone who has independently managed or built HR functions within a growing organization and thrives in an environment that values autonomy, adaptability, and continuous improvement.

What You'll Do

• Lead HR service delivery end to end, including onboarding, offboarding, employment compliance, immigration coordination, and vendor management.
• Own employee relations, serving as a trusted resource for employees and managers while navigating sensitive matters with empathy, fairness, and discretion.
• Oversee payroll, benefits administration, equity compensation, and related programs in partnership with external vendors.
• Manage global HR initiatives, including company-wide performance review cycles and cross-site coordination.
• Own and optimize HRIS, payroll, and benefits platforms, leveraging technology, AI, and automation to improve efficiency.
• Develop scalable, documented processes that support organizational growth and operational consistency.
• Support managers in navigating employee-related matters and strengthening people management practices.
• Maintain compliance with applicable employment regulations and organizational policies.
• Identify opportunities to streamline workflows, eliminate inefficiencies, and enhance the overall employee experience.

What We're Looking For

Required Qualifications

• Bachelor's degree required.
• 7+ years of progressive professional experience with significant HR responsibilities.
• Demonstrated experience building, managing, or optimizing HR functions and processes.
• Hands-on experience managing HRIS, payroll, and benefits platforms, including system configuration, implementation, and process improvements.
• Strong technology proficiency, including demonstrated daily use of AI tools and workflow automation.
• Experience managing employee relations matters with sound judgment, empathy, and discretion.
• Strong understanding of employee lifecycle management and HR operational processes.
• Ability to work independently, adapt quickly, and navigate ambiguity in a fast-paced environment.

Preferred Qualifications

• Familiarity with equity compensation administration and management.
• Experience delivering HR support and services within a high-growth, technology-driven environment.

Leadership Capabilities

• High ownership and accountability mindset
• Technology-driven and process-oriented mindset.
• Excellent judgment, integrity, and confidentiality.
• Ability to balance automation and operational efficiency with a human-centered approach.
• Strong problem-solving and analytical capabilities.
• Adaptability and continuous learning.
• Effective communication and relationship-building skills.
• Ability to operate autonomously and manage competing priorities.

Work Arrangement:

Fully onsite.

Our client is an equal opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants are encouraged to apply, and reasonable accommodations are available throughout the application and interview process.