Manager, Communications & Training Development

The Chronicle Of Higher Education, Inc.; Shenandoah (TX); On-site; USD 54,528 - 62,708; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Manager for Communications and Training Development. This role involves leading the System-Wide Training Development for the Student Success division at Lone Star College, overseeing logistics, curriculum, and budget for training initiatives.

The ideal candidate will have a Bachelor's degree, experience in project management, and strong communication skills. This position offers a salary range of $54,528 - $62,708 based on qualifications.

Qualifications

• Bachelor's degree and 3 years of related experience required.
• Experience in developing and delivering training preferred.
• Project or program management experience is a plus.

Responsibilities

• Manage System-Wide Student Success Training Development.
• Facilitate various online training modalities.
• Collaborate with stakeholders to improve training delivery.

Skills

Written and verbal communication skills

Strong organizational skills

Ability to manage multiple tasks

Ability to maintain confidentiality

Ability to deliver training

Education

Bachelor's degree

Tools

Microsoft Windows

Learning Management System

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Job Description

Purpose and Scope

The Manager, Communications and Training Development manages System-Wide Training Development for the Student Success division and is responsible for leading selection, logistics, curriculum development, and budget and resource management for several training development programs and initiatives. The manager will be responsible for the development, preparation, and online facilitation of training needs for faculty and staff as needed by the Student Success division, and train/develop staff system-wide by creating on-demand training curriculum. The Manager also works across functional units in Student Success to develop training models to be used throughout the system and is responsible for training development, assessment, and continuous improvement in support of system-wide Student Success related initiatives.

Essential Job Functions

1. Develop oral and/or written communications and direct content for training on related issues and topics
2. Facilitate training development learning experiences utilizing a variety of online modalities and on-demand instructional methods to include the learning management system and other related technologies
3. Manage System-Wide Student Success Training Development and oversee Student Success communications execution
4. Responsible for leading selection, logistics, curriculum development, budget and resource management for training development programs and initiatives
5. Manage program resources to provide specific programs or service offerings to internal or external stakeholders in the areas of Student Success
6. Review and analyze training development programs in relation to current trends in higher education
7. Collaborate with Director to plan and implement processes and tools
8. Engage stakeholders across the Student Success division to improve efficiency and training delivery to meet established goals
9. Represent department in meetings, with subject matter experts as needed
10. Responsible for other reasonable related duties as assigned

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to successfully manage multiple tasks with overlapping timeframes and deadlines
• Ability to establish cooperative working relationships in the course of performing assigned duties
• Ability to work with minimal supervision and maintain confidential information
• Ability to deliver training to diverse groups of employees

Physical Abilities

The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities, such as above-average agility and dexterity.

Work Environment

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Required Qualifications

• Bachelor's degree and 3 years of related experience, or an equivalent combination of education and experience

Preferred Qualifications

• Project or program management experience
• Experience with developing and delivering professional training in higher education or non-profit organizations

Salary

Hiring salary range is $54,528 - $62,708. Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.