Manager, Communications & Training Development

Lone Star College; Houston (TX); On-site; USD 54,528 - 62,708; Full time

Job summary

Lone Star College seeks a Manager, Communications & Training Development to oversee training initiatives across its Student Success division. In this regular full-time role, you will lead the development and facilitation of training programs for faculty and staff, ensuring alignment with institutional goals.

Ideal candidates will have a Bachelor's degree and significant experience in training or education environments. Responsibilities include managing multiple training projects and collaborating with various stakeholders to improve delivery mechanisms.

Salary range is $54,528 - $62,708, and the position is based at the LSC-System Office in Houston, Texas.

Qualifications

• Bachelor's degree and 3 years of related experience, or an equivalent combination of education and experience.
• Experience with developing and delivering professional training in higher education or non-profit organizations.

Responsibilities

• Manage System-Wide Training Development for Student Success division.
• Lead selection, logistics, curriculum development, and resource management for training programs.
• Facilitate training development using online modalities and instructional methods.
• Collaborate with stakeholders to improve efficiency and training delivery.
• Develop oral and written communications for training.

Skills

Excellent written and verbal communication skills

Strong organizational skills and attention to detail

Ability to manage multiple tasks with overlapping deadlines

Ability to establish cooperative working relationships

Ability to work with minimal supervision

Ability to deliver training to diverse groups

Education

Bachelor's degree

Tools

Learning Management System

PC workstation

Job description

Job Title: Manager, Communications & Training Development

Location: LSC-System Office

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 44894

Commitment to Mission: This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Job Description

Purpose and Scope: The Manager, Communications and Training Development manages System-Wide Training Development for the Student Success division and is responsible for leading selection, logistics, curriculum development, and budget and resource management for several training development programs and initiatives. The manager will be responsible for the development, preparation, and online facilitation of training needs for faculty and staff as needed by the Student Success division, and train/develop staff system-wide by creating on-demand training curriculum. The Manager also works across functional units in Student Success to develop training models to be used throughout the system and is responsible for training development, assessment, and continuous improvement in support of system-wide Student Success related initiatives.

Essential Job Functions

1. Develop oral and/or written communications and direct content for training on related issues and topics
2. Facilitate training development learning experiences utilizing a variety of online modalities and on-demand instructional methods to include the learning management system and other related technologies
3. Manage System-Wide Student Success Training Development and oversee Student Success communications execution
4. Responsible for leading selection, logistics, curriculum development, budget and resource management for training development programs and initiatives
5. Manage program resources to provide specific programs or service offerings to internal or external stakeholders in the areas of Student Success
6. Review and analyze training development programs in relation to current trends in higher education
7. Collaborate with Director to plan and implement processes and tools
8. Engage stakeholders across the Student Success division to improve efficiency and training delivery to meet established goals
9. Represent department in meetings, with subject matter experts as needed
10. Responsible for other reasonable related duties as assigned

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to successfully manage multiple tasks with overlapping timeframes and deadlines
• Ability to establish cooperative working relationships in the course of performing assigned duties
• Ability to work with minimal supervision and maintain confidential information
• Ability to deliver training to diverse groups of employees

Physical Abilities

The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity.

Work Environment

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Required Qualifications

• Bachelor's degree and 3 years of related experience, or an equivalent combination of education and experience

Preferred Qualifications

• Project or program management experience
• Experience with developing and delivering professional training in higher education or non-profit organizations

Salary

Hiring salary range is $54,528 - $62,708

Legal Statements

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.