Manager, Business Transformation

Mutual of Omaha Insurance Co.; United States; Hybrid; USD 99,000 - 138,000; Full time

Benefits offered by this job

Bonus opportunity

401(k) plan

Paid time off

Holidays

Job summary

Mutual of Omaha Insurance Co. seeks a DSC Manager, Business Transformation to lead high-visibility initiatives that modernize operations and deliver measurable business outcomes across the Direct Sales Center.

You will partner with leaders to build transformation capabilities, coach teams, and implement large-scale programs using Lean, Six Sigma, Agile and Design Thinking while driving accountability and inclusivity. Omaha-based hybrid work option available.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years leading large-scale business transformation and technology initiatives.
• Expertise in Lean, Six Sigma, Agile, Design Thinking and Change Leadership with measurable results.
• Strong analytical, communication, and influencing skills for data-driven decisions.
• Ability to lead multiple priorities, develop teams, manage budgets and drive change.

Responsibilities

• Lead and coach teams through transformation initiatives focusing on process improvement, operational excellence, tech modernization, and innovation to drive measurable results.
• Partner with leaders to build transformation capabilities, training programs, communities of practice, and improvement toolkits.
• Facilitate cross-functional collaboration to align efforts and ensure successful execution of strategic initiatives.
• Consult with business leaders to identify opportunities, define goals and metrics, analyze data, and develop recommendations.
• Develop and mentor a high-performing team in a collaborative, accountable, and inclusive environment.

Skills

Leadership

Lean Six Sigma

Agile

Change Leadership

Data analysis

Stakeholder management

Communication

Education

Bachelor's degree

Tools

SAFe

Jira

Job description

Make a lasting impact on how work gets done. As the DSC Manager, Business Transformation, you'll lead high-visibility initiatives that improve processes, modernize operations, and drive meaningful business outcomes across the Direct Sales Center. Partnering with leaders throughout the organization, you'll identify opportunities for innovation, champion strategic change, and help teams embrace new ways of working. In this role, you'll lead a team focused on continuous improvement and transformation, using data-driven insights and proven methodologies to solve complex business challenges. From shaping enterprise-wide capabilities and coaching leaders to implementing large-scale initiatives, you'll have the opportunity to influence strategy, enhance performance, and deliver results that create long-term value for the business and its customers. If you're passionate about driving change, developing others, and turning ideas into measurable outcomes, this is an opportunity to make a significant impact. While remote candidates will be considered, candidates located in or near Omaha, Nebraska are preferred.

WHAT WE CAN OFFER YOU:

• Estimated Salary: 99,000-138,000 plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
  

WHAT YOU'LL DO:

• Lead and coach teams through business transformation initiatives focused on process improvement, operational excellence, technology modernization, and innovation to drive measurable business results.
• Partner with leaders across the organization to build and sustain transformation capabilities, including training programs, communities of practice, enterprise communications, and improvement toolkits.
• Facilitate cross-functional collaboration to align transformation efforts, integrate best practices, and ensure successful execution of strategic business initiatives.
• Consult with business leaders to identify opportunities, define goals and metrics, analyze data, and develop recommendations that improve productivity, efficiency, growth, and overall performance.
• Develop and mentor a high-performing team while fostering an engaged, accountable, and inclusive work environment that supports continuous improvement and organizational success.
  

WHAT YOU’LL BRING:

• Bachelor's degree (or equivalent combination of education and business experience).
• 5+ years of experience leading large-scale business transformation, process improvement, change management, and technology implementation initiatives.
• Proven expertise in methodologies such as Lean, Six Sigma, Agile, Design Thinking, and Change Leadership, with a track record of delivering measurable business results.
• Strong analytical, communication, and influencing skills, with the ability to translate complex data into actionable strategies, build stakeholder relationships, and present recommendations to senior leaders.
• Demonstrated ability to lead multiple priorities in a fast-paced environment, develop high-performing teams, manage budgets, and support organizational change.
• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
• Able to travel occasionally (approximately 5-10% annually) to attend events and in-person meetings (travel reimbursed, Remote Candidates only)
• Able to work at our office located in Omaha, Nebraska in a hybrid environment. (Local Candidates only)
  

PREFERRED:

• Diverse knowledge of financial services including insurance and bank products, the insurance and banking industry, related legislation, and business operation procedures and practices. Deep knowledge within several financial services disciplines with ability to quickly learn, function and deliver within all relevant knowledge areas.
• Certified in Agile Scrum or SAFe.
• Lean Six Sigma Green Belt or Black Belt certification.
  

We value unique experience, skills, and passion for innovation.

If you have questions about your application or the hiring process, email our Talent Acquisition area at [e-mail]. Please allow at least one week from time of applying if you are checking on the status.