Info Services Manager (Marketing Technology)

Mutual of Omaha Insurance Co.; United States; Remote; USD 150,000 - 165,000; Full time

Benefits offered by this job

401(k) plan with company contribution/

Annual bonus opportunity

Remote work flexibility

Job summary

Mutual of Omaha Insurance Co. seeks a seasoned IT leader with Marketing Technology expertise to lead a high-performing team and serve as Product Owner, translating business needs into priorities and guiding MarTech delivery.

You will partner with business and technology leaders to shape vision and roadmaps, prioritize work, and ensure capabilities align with strategic goals and compliance requirements.

Qualifications

• 8+ years of leadership or people management experience leading engineering and platform teams.
• Experience delivering complex teams within a SAFe Agile environment, including PI planning, backlog prioritization, and cross-ART coordination.
• Strong technical acumen and AI fluency with the ability to define and execute legacy modernization strategies.
• Experience leading Marketing Technology (MarTech) capabilities and platforms and understanding how tech enables customer engagement, digital experiences, and data-driven personalization.
• Experience in the financial services industry with understanding of regulatory, security, and operational constraints.
• Lean Six Sigma or process-improvement background and ability to drive operational efficiency.
• Strong communication and stakeholder management skills; ability to influence senior leaders.

Responsibilities

• Lead, develop, and retain a high-performing team, fostering accountability, recognition, career growth, and continuous development of technical, leadership and business capabilities.
• Own health, performance, quality, and reliability of technology solutions; ensure systems meet business, customer, security, compliance, and operational expectations.
• Define and execute long-term technology strategies and roadmaps aligned with capabilities and priorities.
• Act as Product Owner in collaboration with business stakeholders; translate needs into a clear product vision, roadmap, priorities, and backlog.
• Drive SDLC, SAFe Agile practices, continuous improvement, change management, and effective Incident/Problem/Change management.
• Collaborate across global teams to align work across locations/time zones and delivery partners.

Skills

Leadership

SAFe Agile

Marketing Technology

AI fluency

Stakeholder management

Communication

Vendor management

Budget management

Distributed delivery

Education

Bachelor's degree in IT/IS/CS/Business

Tools

CRM

Content Management

Marketing Automation

Java

Mulesoft

Job description

Location: Remote
Work Type: Full Time Regular
Job No: 505261
Categories: Information Technology
Application Closes: Closes Oct 13, 2026

BMC is seeking a seasoned IT leader with Marketing Technology (MarTech) experience who brings together strong people leadership, technology expertise, and a product mindset. In this role, you'll lead and develop a high-performing technology team while serving as a Product Owner, translating business needs into clear priorities and guiding the delivery of MarTech solutions that create meaningful business value. You'll partner closely with business and technology leaders to shapethe product vision and roadmap, prioritize work, remove barriers, and ensure teams remain focused on the capabilities that matter most.

What we can offer you

• Estimated Salary (Levels have variable responsibilities and qualifications)
  • Info Services Manager: $150,000 - $165,000, plus annual bonus opportunity
• 401(k) plan with a 2% company contribution and 6% company match.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

What you'll do

• Lead, develop, and retain a high-performing team, fostering accountability, recognition, career growth, and continuous development of technical, leadership and business capabilities.
• Build an inclusive, highly engaged team culture where associates feel valued, empowered, and connected to organizational values and objectives.
• Own the health, performance, quality, and reliability of technology solutions, ensuring systems meet business, customer, security, compliance, and operational expectations.
• Define and execute long-term technology strategies and roadmaps aligned with business capabilities, technology health, enterprise priorities, and evolving organizational needs.
• Act as Product Owner in collaboration with business stakeholders, translate business needsinto a clear product vision, roadmap, priorities, and actionable backlog that deliver measurable value.
• Drive operational excellence and effective delivery, championing SDLC, SAFe Agile, continuous improvement, change management, and strong Incident, Problem, and Change practices.
• Serve as a trusted technology advisor and strategic partner, collaborating across business and I/S teams to solve complex problems, remove barriers, influence priorities, and deliver effective solutions.
• Lead and collaborate effectively across globally distributed teams, aligning work across locations, time zones, cultures, and delivery partners to achieve shared outcomes.
• Manage financial, vendor, and resource strategies, including budgets, technology investments, external resources, contracts, negotiations, performance expectations, and cost optimization

What you'll bring

• 8+ years of leadership or people management experience leading engineering and platform teams and initiatives.
• Proven experience delivering complex teams within a SAFe Agile environment, including PI planning, backlog prioritization, and cross-ART coordination.
• Strong technical acumen and AI fluency with the ability to define and execute legacy modernization strategies, balancing architectural transformation with business priorities, risk, and owning solution outcomes.
• Experience leading Marketing Technology (MarTech) capabilities and platforms, with an understanding of how technology enables customer engagement, digital experiences, campaign execution, data-driven personalization, and measurable marketing outcomes.
• Experience in the financial services industry, with an understanding of regulatory, security, and operational constraints.
• Solid foundation in process improvement methodologies (e.g., Lean, Six Sigma) with demonstrated ability to drive operational efficiency and continuous improvement.
• Strong communication and stakeholder management skills, with proven ability to influence senior leaders and drive alignment across diverse teams.
• Experience managing third-party/vendor partnerships and distributed delivery teams.
• Bachelor's degree in information technology, Information Systems, Computer Science, Business, or a related field (or equivalent experience).
• Demonstrated commitment to fostering a culture of inclusion and belonging, encouraging diverse perspectives, active listening, and continuous learning.

Preferred

• Experience working in the insurance and/or financial services industry.
• Hands on experience with CRM/Content Management/Marketing Automation, Web/Digital experience, SEO/GEO and other Tech stacks like Java, Mulesoft, and the latest Martech stack
• Certifications
  • Project Management (PMP, Agile, or Scrum certifications)
  • Lean Six Sigma Green/Black Belt
  • Insurance-related certifications (e.g., AINS, CPCU)

This role is classified as remote; however, periodic in-person attendance will be required at times for activities such as quarterly or project planning, training, or other business-critical meetings.

We value diverse experience, skills, and passion for innovation.

If you have questions about your application or the hiring process , email our Talent Acquisition area at [e-mail] . Please allow at least one week from time of applying if you are checking on the status.

Together we achieve greatness. Not only is this a core value, but it's also representative of the kind of place we are - built by the strength and integrity of our employees. It's why we’re named a "Great Place to Work".

Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co-workers.