Assistant Manager, Restaurant

Edgewood Tahoe Resort; Stateline (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Edgewood Tahoe Resort in Stateline, NV, seeks an Assistant Restaurant Manager to help oversee daily restaurant operations, ensuring exceptional guest experiences and smooth front-of-house and kitchen coordination. You will lead staff, train teams, and ensure health and safety standards are upheld.

The role requires 2+ years in a supervisory role in foodservice, strong customer service and communication skills, and the ability to manage labor costs while delivering memorable dining experiences.

Qualifications

• Experience in a supervisory/managerial role in foodservice (2+ years).
• Excellent customer service and communication skills required.
• Able to handle fast-paced environments and guest concerns.
• Knowledge of dining service, food safety and health regulations.
• Ability to train, develop and mentor staff; manage labor and costs.

Responsibilities

• Assist in managing daily restaurant operations.
• Oversee opening/closing and ensure duties are completed.
• Lead efforts to provide personalized, memorable dining experiences.
• Resolve customer complaints and ensure satisfaction.
• Monitor cleanliness and sanitation to high standards.
• Train and evaluate employees to meet performance standards.
• Ensure compliance with health, safety, and food regulations.
• Assist with scheduling and coverage during peak times.
• Help implement strategies to increase sales and profitability.

Skills

Customer service

Communication

Leadership

Stress management

Mentoring others

Adaptability

Tools

POS systems

Scheduling tools

Job description

Position Overview

The Assistant Restaurant Manager assists in overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, efficient service, and smooth coordination between the front-of-house and kitchen staff. This role involves managing staff, maintaining a clean and welcoming environment, and assisting in all aspects of dining room operations, including guest service, staffing, training, and ensuring adherence to company policies, Forbes standards and health regulations.

Position Overview

The Assistant Restaurant Manager assists in overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, efficient service, and smooth coordination between the front-of-house and kitchen staff. This role involves managing staff, maintaining a clean and welcoming environment, and assisting in all aspects of dining room operations, including guest service, staffing, training, and ensuring adherence to company policies, Forbes standards and health regulations.

Key Responsibilities

• Assist in managing all aspects of the restaurant’s day-to-day operations.
• Oversee the opening and closing of the restaurant, ensuring all duties are completed.
• Lead efforts to provide personalized and memorable dining experiences.
• Resolve customer complaints and ensure customer satisfaction.
• Monitor and maintain restaurant cleanliness, ensuring high standards of sanitation are met.
• Lead by example in providing excellent customer service.
• Monitor and control labor cost, overheads, and inventory to be alignment with budget targets.
• Train, develop, and evaluate employees, ensuring they meet performance standards.
• Ensure compliance with health, safety, and food regulations at all times.
• Assist with scheduling staff shifts and ensuring adequate coverage during peak times.
• Help develop and implement strategies to increase sales and profitability.
• Perform other related duties as assigned to support the overall success of the team and business.

Qualifications and Skills

• Ability to work flexible schedules, including nights, weekends, and holidays.
• Minimum of 2 years of experience in a supervisory or managerial role in the foodservice industry.
• Excellent customer service and communication skills.
• Ability to manage stressful situations in a fast-paced environment.
• Knowledge of restaurant operations, including dining service, food safety, and health regulations.
• Strong verbal and written communication skills required.
• Proficiency in using restaurant management software (POS systems, scheduling tools).
• Must be passionate in developing and mentoring others within the operation.

Physical Requirements

• Must be able to safely lift, move, and stack items weighing up to 40 lbs.
• Able to perform physical tasks, including bending, lifting, and standing for extended periods.
• Ability to work in a fast-paced and often loud environment.