Manager

Chick-fil-A; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible Schedules

Educational Assistance Opportunities

Scholarship Opportunities

Free or Discounted Meals

401K Retirement Plan

Health Insurance Available

Additional Leadership Opportunities

Job summary

Chick-fil-A in Charlotte, NC is seeking a Manager to oversee daily restaurant operations, including opening, mid-shift, and closing duties. You will lead a team, ensure hospitality standards, and uphold food safety and cleanliness to deliver a standout guest experience.

The ideal candidate has at least 1 year of restaurant management or leadership experience, is 18+, and possesses a high school diploma or equivalent. We offer full-time roles, flexible schedules, and growth opportunities.

Qualifications

• Experience leading a team in a fast‑paced environment.
• Strong customer service and communication skills.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Serve guests by taking orders, handling payments, and providing friendly service.
• Deliver meals to guests and maintain high hospitality standards.
• Maintain cleanliness of dining room, restrooms, and public areas.
• Stock supplies and assist with inventory as needed.
• Lead and coach team members to follow policies and procedures.
• Open and/or close the restaurant as a key holder.

Skills

Leadership

Customer service

Teamwork

Communication

Reliability

Education

High School diploma or equivalent

Job description

We have an opening for a Chick-fil-A Manager position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

BENEFITS:

• Full Time Positons
• Flexible Schedules
• Additional Leadership Opportunities
• Scholarship Opportunities
• Educational Assistance Opportunities
• Free or Discounted Meals
• 401K Retirement Plan
• Health Insurance Available

Requirements:

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Be available to work any time including Saturdays- time off can be given for special requests
• Have at least one-year previous restaurant management or leadership experience is preferred.
• Excellent verbal and written communication skills

Responsibilities:

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.