Manager

Chick-fil-A | Balk Hill FSR

Bowie (MD)

On-site

USD 52,000 - 68,000

Full time

14 days+
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Benefits offered by this job

Health and Life Insurance
Annual college scholarship opportunity
Sundays off

Job summary

Chick-fil-A Balk Hill in Bowie, MD is seeking a hands-on Manager to lead daily restaurant operations, opening and closing duties, and a focus on delivering exceptional guest experiences. This role requires weekend availability and team leadership in a fast-paced environment.

We value reliability, strong communication, and the ability to coach and develop team members in a collaborative setting. Health and life insurance options are available, with a college scholarship opportunity for eligible

Qualifications

  • Excellent communication skills and professionalism.
  • Ability to take initiative and lead a team.
  • Strong hospitality focus and customer service orientation.
  • Ability to coach and develop others.
  • Willingness to work Saturdays and holidays.
  • Able to stand for extended periods and lift up to 30 lbs.

Responsibilities

  • Open and close the restaurant as Manager.
  • Lead a hands-on operational role in the business.
  • Work within a team to provide great food and an excellent service experience.
  • Execute opening and closing procedures and ensure smooth operations.
  • Foster a positive guest experience through leadership and example.

Skills

Excellent communication
Professionalism
Initiative
Team leadership
Hospitality focus
Problem solving
Customer service
Stand ability

Job description

Manager

Department:Service/Leadership

Office:Chick-fil-A Balk Hill

Location:Bowie, Md

Job Description

Sundays off

Saturdays Required

$2,500 Annual College Scholarship Opportunity

Flexibility in your schedule as needed to meet the needs of the business

Health and Life insurance available

Both Day and Evening positions available

This is not a seasonal position

Chick-fil-A Balk Hill is seeking customer focused leaders. You will be responsible for working within a team environment to provide great food and an excellent service experience. The right candidate will be able to execute all opening and closing of the restaurant as a Manager. This position is a hands on operational role that will require a candidate to work in the business at all times.

What characteristics are we looking for?
  • F.A.T. & Hungry
  • Faithful – Firm in adherence to promises or in observance of duty. Remaining loyal and steadfast. True to the facts, to a standard or to an original.
  • Synonyms
  • Loyal, Constant, Staunch, Steadfast, Resolute, Dedicated, Devoted
  • Available – Easy or possible to get to use. Present or ready to use. Present and able or willing to talk to someone. Present or ready for immediate use. Free and able to do something at a particular time. Qualified or willing to do something or to assume a responsibility.
  • Synonyms
  • Accessible, Acquirable, Attainable, Obtainable, Procurable
  • Teachable – Capable of being taught. Apt and Willing to Learn. Favorable to teaching.
  • Hungry – Always looking for more – more things to do, more to learn, more responsibility. Hungry people rarely must be pushed by a manager to work harder because they are self-motivated and diligent. They are constantly thinking about the next step and the next opportunity.
  • Humble
  • These people lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek recognition for their own. They share credit, emphasize team over self, and define success collectively rather than individually.
  • Smart
  • Smart people are emotionally intelligent and have common sense about people. They tend to know what is happening in a group situation and how to effectively deal with others. They have a good judgement and intuition around the subtleties of group dynamics and the impact of their words and actions.
We value the following qualities:

Excellent communication skills

A high level of professionalism

Ability to take initiative

Problem solving

Hospitality focus

Coach and Develop Others

Foster teamwork

Restaurant experience not required

This is a non entry level position working directly with the guest. We expect a strong work ethic and solid people skills on day one. The following qualities are an absolute must:

  • Strong work ethic
  • Ability to work the schedule the business demands including Saturdays and most holidays
  • Enjoy being part of a high performing team
  • Competitive nature
  • Have a pleasant personality and strong interpersonal skills
  • Possess a strong desire to be excellent
  • Be a problem solver
  • Remain optimistic even during challenging times
  • Personal and professional references a must
  • Ability to stand on your feet for an extended period of time and lift up to 30lbs.
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