Management Trainee: Fast-Track to Ops Leadership

XTRA Lease, Inc.; Fontana (CA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

PTO 13 days

Health insurance enrollment plans

Tuition Reimbursement up to $7,000

401(k) retirement with company match

Job summary

XTRA Lease, Inc. is seeking a Management Trainee to learn the ins and outs of running a rental facility within the national supply chain, while growing skills in customer service, fleet management, vendor relations, invoicing, and business leadership.

Over 1–3 years, you will be mentored by experienced operations and sales managers, with opportunities to advance to Operations Manager or Outside Sales, and possible promotion to Branch Manager as you grow.

Qualifications

• Bachelor’s degree strongly preferred; or 4 years of equivalent relevant experience in customer-facing rental operations or outside sales.
• 1–2 years of customer service experience; or 1–2 sales/business development experience.
• Willing to relocate out-of-state to another of our 50 nationwide facilities upon promotion into an Operations or Sales position.
• Must be authorized to work in the United States and not require work authorization sponsorship by the company now or in the future.
• Self-starter, highly motivated, critical-thinking, and conscientious.
• Strong customer service skills; including the ability to handle customer complaints and resolve issues to ensure a satisfactory resolution.
• Management and leadership qualities; including ability to train, and develop skills of lower level employees.

Responsibilities

• Serving customers like PepsiCo and FedEx when they need trailers, helping to determine their equipment needs, and explaining all of our trailer-rental options.
• Inspecting trailers using a hand-held device which includes checking for damage or equipment problems inside and underneath the trailer.
• Managing customer accounts including helping with credit and collections.
• Verifying customer insurance coverage.
• Assigning repair work to vendors and XTRA Lease trailer mechanics.
• Using technology to perform inventories, manage equipment, and other operational tasks.
• Occasional paid travel to other XTRA Lease branches and our Corporate Headquarters for New Employee Orientation, performance evaluation, and cross-training opportunity.

Skills

Customer service

Sales experience

Leadership

Self-motivation

Communication

Critical thinking

Education

Bachelor’s degree preferred

4 years related experience

Job description

XTRA Lease, Inc. is seeking a Management Trainee to learn the ins and outs of running a rental facility within the national supply chain, while growing skills in customer service, fleet management, vendor relations, invoicing, and business leadership.

Over 1–3 years, you will be mentored by experienced operations and sales managers, with opportunities to advance to Operations Manager or Outside Sales, and possible promotion to Branch Manager as you grow.