Management and Program Analyst

Citizenship and Immigration Services; New York (NY); On-site; USD 75,000 - 105,000; Full time

Job summary

U.S. Citizenship and Immigration Services is seeking a Management and Program Analyst to analyze processes, improve data workflows, create reports, and develop action plans. The role emphasizes data management and statistical analysis to support decision making.

The position involves evaluating program effectiveness and working with databases and SharePoint to streamline operations and reporting.

Qualifications

• Experience performing data management and analysis to support decisions.
• Experience conducting statistical analysis to identify issues and opportunities.
• Experience conducting program studies to evaluate effectiveness and efficiency.
• Experience working with databases or SharePoint sites.

Responsibilities

• Assist with data management and analysis to help management make operational decisions.
• Perform statistical analysis to analyze problems within the organization.
• Conduct program studies to evaluate effectiveness and efficiency of a program.

Skills

Data analysis

Statistical analysis

Data management

Program evaluation

Tools

SharePoint

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a MANAGEMENT AND PROGRAM ANALYST, you will analyze current processes to identify ways that technology can be used to improve accuracy and efficiency, create reports, and develop action plans.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/24/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/24/2026. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the majority of the following duties:

• Assisting with data management and analysis to help management make operational or administrative decisions
• Performing statistical analysis to analyze problems within an organization
• Conducting program studies to evaluate the effectiveness and efficiency of a program
• Working with databases or SharePoint sites