Associate Center Director

Citizenship and Immigration Services; Camp Springs (MD); On-site; USD 120,000 - 160,000; Full time

Job summary

Citizenship and Immigration Services in Camp Springs, MD is seeking an Associate Center Director to represent the Service Center at conferences and meetings, shaping guidance, procedures, decisions, and resource allocation that impact program operations.

Federal experience and a GS-15 level are required. The role emphasizes program management, records control, and data reporting to support efficient, compliant operations and strategic improvements across agency functions.

Qualifications

• Managing administrative programs, activities, and operations.
• Overseeing and directing the development and maintenance of records, performance standards, and reporting data to ensure effective operations.
• Planning and directing office support programs or related functions in accordance with program objectives and established policies.
• Providing authoritative guidance to senior management officials on the resolution of administrative or logistical support issues.
• Analyzing relevant information to identify gaps or shortcomings and implement process improvement.

Responsibilities

• Overseeing and directing the development and maintenance of records, performance standards, and reporting data to ensure effective operations.
• Planning and directing office support programs or related functions in accordance with program objectives and established policies.
• Providing authoritative guidance to senior management officials on the resolution of administrative or logistical support issues.
• Analyzing relevant information to identify gaps or shortcomings and implement process improvement.

Skills

Program management

Records management

Data reporting

Process improvement

Executive guidance

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Associate Center Director, you will represent the Service Center/USCIS in conferences and meetings concerning program functions that establish guidance, procedures, decisions, and resource allocation which impact program operations..

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/26/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/26/2026. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

• Managing administrative programs, activities, and operations.
• Overseeing and directing the development and maintenance of records, performance standards, and reporting data to ensure effective operations.
• Planning and directing office support programs or related functions in accordance with program objectives and established policies.
• Providing authoritative guidance to senior management officials on the resolution of administrative or logistical support issues.
• Analyzing relevant information to identify gaps or shortcomings and implement process improvement.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.