Supervisory Management and Program Analyst

Citizenship and Immigration Services; Buffalo (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Citizenship and Immigration Services seeks a Supervisory Management and Program Analyst to lead operational teams, evaluate work processes, analyze data, and recommend improvements for program efficiency and employee performance.

The position requires strong data analysis, briefing skills, and the ability to guide colleagues on analytical methods to drive policy and operations forward. Supervisory responsibilities and multi-project management are essential in a fast-paced federal environment.

Qualifications

• Experience conducting and participating in studies to provide data on program operations.
• Experience analyzing data from analytical studies to improve operating programs and initiatives.
• Experience presenting briefings on findings and recommendations for program or policy improvement.
• Ability to provide guidance about analytical processes to other analysts.

Responsibilities

• Manage operational teams and evaluate work processes.
• Analyze data and make recommendations for improving operational and employee performance.
• Present findings and recommendations to leadership to influence program policy and performance.

Skills

Data analysis

Analytical thinking

Briefing skills

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Management and Program Analyst, you will manage operational teams, evaluate work processes, analyze data, and make recommendations for improving operational and employee performance.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/26/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/26/2026. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:

• Conducting and participating in studies to provide data on a program operations
• Analyzing data from analytical studies and make recommendations to improve operating programs and initiatives
• Presenting briefings on findings from analytical studies and their recommendations for program or policy improvement
• Providing guidance and insight about analytical processes and policies to other analysts within the department with less experience