Program & Management Analyst — Data-Driven Improvement

Citizenship and Immigration Services; Tampa (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

U.S. Citizenship and Immigration Services in Tampa, FL, seeks a Management and Program Analyst to improve processes and deliver actionable reports. You will analyze current workflows, identify efficiency gains through technology, and develop detailed action plans.

The role requires strong data analysis, experience with Excel/Word/PowerPoint, and the ability to gather and summarize information for final reports; a federal GS-12/11/9 level is typical for this posting.

Qualifications

• Experience researching and compiling statistical data.
• Ability to gather, summarize, and analyze information for final reports.
• Proven ability to identify or recommend solutions to problems.

Responsibilities

• Analyze data to identify areas for program improvement.
• Create reports and develop action plans to implement recommendations.

Skills

Statistical data analysis

Report writing

Problem solving

MS Excel

MS Word

PowerPoint

Education

Master’s degree or 2 years of graduate education

J.D. or L.L.B./3 years of graduate study

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

U.S. Citizenship and Immigration Services in Tampa, FL, seeks a Management and Program Analyst to improve processes and deliver actionable reports. You will analyze current workflows, identify efficiency gains through technology, and develop detailed action plans.

The role requires strong data analysis, experience with Excel/Word/PowerPoint, and the ability to gather and summarize information for final reports; a federal GS-12/11/9 level is typical for this posting.