Management Analyst II: Process Improvement & Analytics

PingWind, Inc.

Town of Texas (WI)

Hybrid

USD 85,000 - 120,000

Full time

6 days ago

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Benefits offered by this job

Paid Federal Holidays

Health & Dental Insurance Options

401k with matching

Paid vacation and sick leave

Continuing education assistance

Disability & Life Insurance

Job summary

PingWind, Inc. is seeking a Management Analyst II to provide analytical, operational, and program management support to improve organizational effectiveness, business processes, and mission performance.

The Management Analyst will evaluate existing processes, analyze program data, identify opportunities for improvement, and develop actionable recommendations for government and program leadership. This role collaborates with program managers, technical personnel, and government stakeholders to

Qualifications

Bachelor's Degree required.
Minimum of 7 years of experience.

Responsibilities

Analyze organizational processes, procedures, workflows, and performance.
Identify gaps, inefficiencies, risks, and opportunities for improvement.
Develop recommendations to improve program efficiency, effectiveness, and service delivery.
Collect, organize, analyze, and interpret quantitative and qualitative data.
Develop reports, briefings, dashboards, and decision-support materials for leadership.
Support development and maintenance of SOPs, policies, process maps, plans, and other program documentation.
Track program requirements, milestones, deliverables, risks, issues, and action items.
Conduct research and analysis to support management decisions and organizational initiatives.
Facilitate meetings, working groups, interviews, and requirements-gathering sessions.
Support development and tracking of KPIs, SLAs, and other performance measures.