Management Analyst II - Process Improvement & Analytics

Lever, Inc.; Crane (IN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Federal Holidays

Health & Dental Insurance Options

401k with matching

Paid vacation and sick leave

Continuing education assistance

Short/Long Term Disability & Life 보험

EAP Guidance Resources

Job summary

PingWind is seeking a Management Analyst II to provide analytical, operational, and program management support to improve organizational effectiveness, business processes, and mission performance. The Analyst will evaluate processes, analyze data, identify opportunities for improvement, and develop actionable recommendations for government and program leadership.

Responsibilities include developing reports, dashboards, SOPs, and performance metrics; tracking requirements and milestones; and

Qualifications

• Minimum of 7 years of experience.

Responsibilities

• Analyze organizational processes, procedures, workflows, and operational performance.
• Identify process gaps, inefficiencies, risks, and opportunities for improvement.
• Develop recommendations to improve program efficiency, effectiveness, and service delivery.
• Collect, organize, analyze, and interpret quantitative and qualitative data.
• Develop reports, briefings, dashboards, presentations, and decision-support materials for leadership.
• Support development and maintenance of SOPs, policies, process maps, plans, and other program documentation.
• Track program requirements, milestones, deliverables, risks, issues, and action items.
• Conduct research and analysis to support management decisions and organizational initiatives.
• Facilitate meetings, working groups, interviews, and requirements-gathering sessions.
• Support development and tracking of KPIs, SLAs, and other performance measures.

Education

Bachelor's Degree

Job description

PingWind is seeking a Management Analyst II to provide analytical, operational, and program management support to improve organizational effectiveness, business processes, and mission performance. The Analyst will evaluate processes, analyze data, identify opportunities for improvement, and develop actionable recommendations for government and program leadership.

Responsibilities include developing reports, dashboards, SOPs, and performance metrics; tracking requirements and milestones; and