Maître d' - Upscale Fine Dining Front-of-House Lead

The Ridge Hotel Lake Geneva; Lake Geneva (WI); Vor Ort; USD 45.000 - 70.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Comprehensive benefits

Growth opportunities

Access to resort facilities

Zusammenfassung

Destination Geneva National’s Hunt Club Steakhouse in Lake Geneva, WI invites a polished Maître d' to lead front-of-house operations in an upscale dining environment, ensuring flawless guest flow and a memorable service experience.

The candidate will welcome guests, manage reservations and seating, coordinate with servers and kitchen staff, mentor hosts, and uphold hospitality standards from arrival to departure.

Qualifikationen

• This position is ideal for a polished hospitality professional who thrives in an upscale dining environment and enjoys building meaningful guest relationships.

Aufgaben

• Welcome members and guests with warmth, professionalism, and personalized hospitality
• Manage reservations, seating arrangements, and dining room flow to maximize guest experience and operational efficiency
• Coordinate closely with servers, bartenders, kitchen staff, and management throughout service
• Maintain awareness of table status, pacing, wait times, and guest preferences
• Escort guests to tables and present menus while setting the tone for exceptional service
• Handle guest inquiries, special requests, and concerns with professionalism and discretion
• Monitor dining room appearance, ambiance, and service standards throughout service
• Assist in maintaining a polished, organized, and welcoming front entrance and host stand
• Communicate VIP guest information, special occasions, and service notes to front-of-house staff
• Support and assist servers during busy periods as needed
• Help train and mentor host staff and support team members on hospitality standards
• Ensure reservation systems, waitlists, and guest communications are accurate and organized
• Assist with banquet events, golf outings, weddings, wine dinners, and special events as needed
• Maintain knowledge of menus, wines, cocktails, and restaurant offerings
• Uphold all company standards for guest service, appearance, professionalism, and teamwork
• Help create a refined, memorable, and welcoming dining experience for all members and guests

Jobbeschreibung

Destination Geneva National’s Hunt Club Steakhouse in Lake Geneva, WI invites a polished Maître d' to lead front-of-house operations in an upscale dining environment, ensuring flawless guest flow and a memorable service experience.

The candidate will welcome guests, manage reservations and seating, coordinate with servers and kitchen staff, mentor hosts, and uphold hospitality standards from arrival to departure.