Fine Dining Expeditor at Luxury Resort & Spa

Grand Geneva Resort & Spa; Town of Lyons (WI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Free parking

Room discounts

Discounts at Marcus Restaurants

Early wage access

Job summary

Grand Geneva Resort & Spa is seeking an Expeditor to join our fine dining team in Lake Geneva, WI. You will help deliver plated menu items with urgency, bridge service between Front and Back of House, and ensure a seamless guest experience across all service moments.

Ideal candidates have at least one year of fine dining service, strong English communication, and a collaborative attitude. The role offers flexible scheduling and opportunities for growth within Marcus Hotels & Resorts.

Qualifications

• One year or more of service assistance experience in a fine dining outlet.
• Able to read, write, and speak in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain effective relationships with all department management, staff, personnel, and the general public.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Thoroughly understand the menu, wine list, ingredients, preparation, and expected service.
• Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation)
• Maintain a neat, clean, organized, safe work environment
• Transport and polish clean wares, utensils, and accessories to area needed
• Must be proficient in multi-tasking and bridging the service between the Front of House and Back of House
• Must comply with opening and closing duties as well as running side work necessities
• Communicate directly and consistently with the culinary and management team
• Listen to and resolve customer complaints regarding service, product, and personnel
• Must effectively process service responsibilities from service staff, such as from servers and bartenders
• Has the ability to verbally describe and present the hotel's food offerings in a professional manner
• Perform other duties as assigned

Skills

Service experience

English fluency

Communication skills

Hospitality knowledge

Team coordination

Education

High school diploma

Job description

Grand Geneva Resort & Spa is seeking an Expeditor to join our fine dining team in Lake Geneva, WI. You will help deliver plated menu items with urgency, bridge service between Front and Back of House, and ensure a seamless guest experience across all service moments.

Ideal candidates have at least one year of fine dining service, strong English communication, and a collaborative attitude. The role offers flexible scheduling and opportunities for growth within Marcus Hotels & Resorts.