Maître d' at Hunt Club Steakhouse

The Ridge Hotel Lake Geneva; Lake Geneva (WI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Growth opportunities

Access to resort facilities

Job summary

Destination Geneva National’s Hunt Club Steakhouse in Lake Geneva, WI invites a polished Maître d' to lead front-of-house operations in an upscale dining environment, ensuring flawless guest flow and a memorable service experience.

The candidate will welcome guests, manage reservations and seating, coordinate with servers and kitchen staff, mentor hosts, and uphold hospitality standards from arrival to departure.

Qualifications

• This position is ideal for a polished hospitality professional who thrives in an upscale dining environment and enjoys building meaningful guest relationships.

Responsibilities

• Welcome members and guests with warmth, professionalism, and personalized hospitality
• Manage reservations, seating arrangements, and dining room flow to maximize guest experience and operational efficiency
• Coordinate closely with servers, bartenders, kitchen staff, and management throughout service
• Maintain awareness of table status, pacing, wait times, and guest preferences
• Escort guests to tables and present menus while setting the tone for exceptional service
• Handle guest inquiries, special requests, and concerns with professionalism and discretion
• Monitor dining room appearance, ambiance, and service standards throughout service
• Assist in maintaining a polished, organized, and welcoming front entrance and host stand
• Communicate VIP guest information, special occasions, and service notes to front-of-house staff
• Support and assist servers during busy periods as needed
• Help train and mentor host staff and support team members on hospitality standards
• Ensure reservation systems, waitlists, and guest communications are accurate and organized
• Assist with banquet events, golf outings, weddings, wine dinners, and special events as needed
• Maintain knowledge of menus, wines, cocktails, and restaurant offerings
• Uphold all company standards for guest service, appearance, professionalism, and teamwork
• Help create a refined, memorable, and welcoming dining experience for all members and guests

Job description

MAÎTRE D' at Destination GN's Hunt Club Steakhouse

With panoramic views of the signature Gary Player Course and the western shore of Lake Como, Destination Geneva National’s rustic Hunt Club Steakhouse draws loyal diners year-round with its choice cuts, winning wine list and clubby ambience within the 100-year-old Crane Manor.

Honored for 14 consecutive years by Wine Spectator and the recipient of multiple accolades from TripAdvisor, Open Table and Thrillist, this chic southeast Wisconsin steakhouse delivers a passion for excellence with every dish and drink.

Here is your opportunity to join the area’s premier fine dining team as a member of our professional front-of-house leadership staff. The Maître d' serves as the face of the restaurant, creating exceptional first impressions while ensuring seamless guest flow, elevated hospitality, and an unforgettable dining experience from arrival to departure.

This position is ideal for a polished hospitality professional who thrives in an upscale dining environment and enjoys building meaningful guest relationships.

Job Responsibilities

• Welcome members and guests with warmth, professionalism, and personalized hospitality
• Manage reservations, seating arrangements, and dining room flow to maximize guest experience and operational efficiency
• Coordinate closely with servers, bartenders, kitchen staff, and management throughout service
• Maintain awareness of table status, pacing, wait times, and guest preferences
• Escort guests to tables and present menus while setting the tone for exceptional service
• Handle guest inquiries, special requests, and concerns with professionalism and discretion
• Monitor dining room appearance, ambiance, and service standards throughout service
• Assist in maintaining a polished, organized, and welcoming front entrance and host stand
• Communicate VIP guest information, special occasions, and service notes to front-of-house staff
• Support and assist servers during busy periods as needed
• Help train and mentor host staff and support team members on hospitality standards
• Ensure reservation systems, waitlists, and guest communications are accurate and organized
• Assist with banquet events, golf outings, weddings, wine dinners, and special events as needed
• Maintain knowledge of menus, wines, cocktails, and restaurant offerings
• Uphold all company standards for guest service, appearance, professionalism, and teamwork
• Help create a refined, memorable, and welcoming dining experience for all members and guests

Physical Requirements

• Ability to stand and walk for extended periods throughout shifts
• Stamina to work efficiently in a fast-paced fine dining environment
• Ability to move throughout crowded dining rooms and entrance areas safely and professionally
• Capacity to communicate clearly and effectively in a busy restaurant setting
• Ability to maintain professionalism, composure, and attention to detail under pressure
• Flexibility to work evenings, weekends, holidays, and special events as scheduled
• Physical ability to assist with light lifting, table adjustments, menus, and guest accommodations as needed
• Professional appearance and polished presentation consistent with upscale dining standards

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.

About Destination Geneva National

Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today’s golfer, traveler and foodie. For more information, visit destinationgn.com.

NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.

Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.