Maître d’ | Guest Experience & Reservations Lead

Hirebridge LLC; New York (NY); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Health benefits

401(k)

EAP

Gym discounts

Commuter benefits

Referral bonus

Paid time off

Team environment

Job summary

Corner Table Restaurants’ The Smith in New York seeks a polished Maitre D to greet guests, manage reservations, and guide the dining room with confidence. You will set the tone for a welcoming dining experience and collaborate with the service team to ensure smooth flow.

With at least 2 years in a high-volume, full-service setting and a lead-host background, you lead seating, communicate with leadership, and help maintain an exceptional guest experience from arrival to departure.

Qualifications

• 2 years of experience in a high-volume, full-service restaurant.
• Prior experience as a lead host, maître d’.

Responsibilities

• Deliver a polished, professional, and welcoming first impression.
• Manage waitlists and reservations to ensure accurate quoting and guest expectations.
• Optimize table assignments based on pacing, server sections, and turn times.
• Communicate real-time door management updates to restaurant leadership.
• Assist in the daily operations of the dining room, including seating arrangements, reservations, and table turnover.
• Monitor and manage table rotations to optimize seating capacity and minimize wait times.

Skills

High-volume dining

Lead host experience

Guest service

Communication skills

Conflict resolution

Organizational skills

Team player

Tools

POS/Reservation system

Job description

Corner Table Restaurants’ The Smith in New York seeks a polished Maitre D to greet guests, manage reservations, and guide the dining room with confidence. You will set the tone for a welcoming dining experience and collaborate with the service team to ensure smooth flow.

With at least 2 years in a high-volume, full-service setting and a lead-host background, you lead seating, communicate with leadership, and help maintain an exceptional guest experience from arrival to departure.