Guest Experience Host — Make Every Moment Shine

Hirebridge LLC; New York (NY); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive hourly pay

Bonus opportunity

Medical/dental/vision insurance

401(k) with company match

Employee Assistance Program

Gym discounts

Commuter benefits

Referral bonus

Paid time off

Collaborative environment

Job summary

THE SMITH in New York is seeking a personable Host to greet guests, manage seating, and create a welcoming dining room atmosphere. You will personalize service, coordinate with servers, and ensure every guest feels valued from arrival to departure.

Ideal candidates show a genuine passion for hospitality, strong communication skills, and prior serving experience. This role offers competitive pay and benefits within a collaborative team environment committed to guest happiness.

Qualifications

• Demonstrates honesty and integrity in all interactions.
• Attention to detail in guest seating and flow management.
• Team player with strong communication abilities.
• Genuine enthusiasm for hospitality and guest satisfaction.
• Passion for food & beverage and learning about offerings.
• Willingness to go above and beyond to please guests.
• Experience serving guests in a restaurant setting.

Responsibilities

• Greet guests warmly as they arrive and make them feel welcome.
• Refer to guests by name when possible to personalize service.
• Assist guests with requests and accommodate when possible.
• Guide guests to tables and present menus.
• Manage floor plan, reservations, and timely seating.
• Keep host area organized, stocked, and tidy.
• Answer phone calls and provide menu and restaurant information.
• Monitor the dining experience to ensure guest satisfaction.

Skills

Honesty & integrity

Detail-oriented

Team player

Communication skills

Hospitality passion

Food & beverage interest

Guest happiness focus

Serving experience

Job description

THE SMITH in New York is seeking a personable Host to greet guests, manage seating, and create a welcoming dining room atmosphere. You will personalize service, coordinate with servers, and ensure every guest feels valued from arrival to departure.

Ideal candidates show a genuine passion for hospitality, strong communication skills, and prior serving experience. This role offers competitive pay and benefits within a collaborative team environment committed to guest happiness.