Maitre D — Global Front-of-House Leader | World‑Class Training

Zuma Restaurant; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

World-class training

Global opportunities

Health benefits

Family meals

Rewards & Recognition

Staff discount

Job summary

Zuma Restaurant in New York is seeking a Maitre D' to oversee reservations and seating, lead the dining room team, and maintain Zuma’s high standards of hospitality. You will coordinate guest flow, train staff, and ensure a smooth front-of-house operation across shifts.

The ideal candidate has prior Maitre D' or senior host experience, works well with a large team, and can adapt to dynamic guest volumes while upholding exemplary service.

Qualifications

• Experience as Maitre D' or in a similar high-end dining role.
• Familiar with reservation systems (SevenRooms preferred).
• Proficient with MS Word and Excel for guest and event coordination.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests on arrival and escort to tables, honoring seating preferences.
• Manage reservations and organize seating to maximize turnover and flow.
• Maintain knowledge of menu offerings and wine selections to advise guests.
• Oversee front desk setup and supervise opening/closing side-work in absence of Reception Manager.
• Collaborate on printing/updating menus for accuracy and consistency.

Skills

Guest service

Seating planning

Team leadership

Reservation systems

MS Word

MS Excel

Communication

Tools

SevenRooms

Job description

Zuma Restaurant in New York is seeking a Maitre D' to oversee reservations and seating, lead the dining room team, and maintain Zuma’s high standards of hospitality. You will coordinate guest flow, train staff, and ensure a smooth front-of-house operation across shifts.

The ideal candidate has prior Maitre D' or senior host experience, works well with a large team, and can adapt to dynamic guest volumes while upholding exemplary service.