Senior Restaurant Manager – Global Japanese Fine Dining

Harri; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

World-Class training

Global opportunities

Health benefits

Bonus opportunity

401(k) retirement plan

Family meals

Rewards & Recognition

Staff discount

Job summary

Zuma in New York seeks an experienced Senior Restaurant Manager to support the General Manager in running high-end operations across the front of house. You’ll lead FOH managers and service teams to uphold Zuma’s standards, mentor staff, optimize labor, and maintain exceptional guest experiences in a premium dining environment.

Join a leadership team that emphasizes hospitality, teamwork, and operational excellence with opportunities for growth within a world-class brand.

Qualifications

• 5+ years of experience in restaurant management in a premium dining environment.
• Proven leadership ability supervising managers and large service teams.
• Strong understanding of restaurant operations including food and beverage service and guest relations.

Responsibilities

• Lead daily operations alongside the General Manager to ensure efficient service and guest satisfaction.
• Provide leadership to FOH managers and service teams to maintain Zuma’s standards.
• Supervise floor staff to ensure smooth operations and guest service excellence.
• Support recruitment, training, and development of FOH staff and managers.
• Oversee FOH scheduling to balance labor costs with business demand.
• Monitor service performance and provide real-time guidance during shifts.
• Assist with inventory management and coordination with BOH teams.
• Address guest inquiries and resolve issues professionally.
• Monitor budgets and payroll to meet financial targets.
• Conduct pre-shift briefings and mentor team members.
• Ensure dining areas are clean, presentable, and well organized.
• Oversee opening/closing procedures, including cash handling and reconciliation.

Skills

FOH leadership

Customer service excellence

Team management

Communication

Flexible scheduling

Japanese cuisine passion

Job description

Zuma in New York seeks an experienced Senior Restaurant Manager to support the General Manager in running high-end operations across the front of house. You’ll lead FOH managers and service teams to uphold Zuma’s standards, mentor staff, optimize labor, and maintain exceptional guest experiences in a premium dining environment.

Join a leadership team that emphasizes hospitality, teamwork, and operational excellence with opportunities for growth within a world-class brand.