Maitre D’ — Elite Guest Experience & Reservations

Union Square Hospitality Group; Detroit (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

USHG Wallet next-day earnings

Medical, dental, vision insurance

Generous paid time off

401(k) matching

Life insurance & EAP

Dining discount 51%

Pre-tax commuter benefits

Learning & mentorship

Job summary

Pine Hall, the Detroit outpost of Union Square Hospitality Group, seeks a Maitre D’ to oversee reservations flow, greet guests, and coordinate with service and kitchen teams. You’ll help seat and fill the room, ensuring a warm, efficient dining experience throughout service.

We value a guest-centric mindset, English fluency, and the ability to maintain composure under pressure while guiding the team to deliver Enlightened Hospitality.

Qualifications

• 2+ years in a guest-facing restaurant role.
• A passion for guest experience and hospitality.
• Ability to stand or walk for long periods of time.

Responsibilities

• Create a welcoming and hospitable environment for guests.
• Recognize VIP guests and regulars and cultivate new ones.
• Quote accurate wait times and manage expectations for all guests.

Skills

Guest-facing experience

Hospitality mindset

English fluency

Job description

Pine Hall, the Detroit outpost of Union Square Hospitality Group, seeks a Maitre D’ to oversee reservations flow, greet guests, and coordinate with service and kitchen teams. You’ll help seat and fill the room, ensuring a warm, efficient dining experience throughout service.

We value a guest-centric mindset, English fluency, and the ability to maintain composure under pressure while guiding the team to deliver Enlightened Hospitality.