Maintenance Technician II – Multi‑Trade Expert (On‑Site)

The Community Builders, Inc.; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

PTO accruals

Health Savings Account contributions

Life Insurance

Disability Insurance

401(k) with company match

Employee Assistance Program

Job summary

The Community Builders, Inc. is seeking a Service Technician II in Boston to promptly respond to service requests, perform apartment interior and exterior maintenance, and uphold property quality. The role emphasizes safety, independence, and strong customer service within a team environment.

Five days a week in office, with on-call rotations and weekend duties. Requires at least 3 years of hands-on repair in multiple trades and a high school diploma or equivalent.

Qualifications

• Ability to read, write, understand and communicate in English, bilingual skills a plus.
• Basic skills with computer and hand held devices
• Knowledge of Federal Fair Housing Laws & Guidelines a plus.
• Knowledge of all hand and power tools, cleaning supplies, and PPE
• Valid Driver’s License and reliable transportation.
• Strong attention to detail, organizational, time-management and problem solving skills.
• Superior customer service skills including the ability to manage difficult customers and/or situations.

Responsibilities

• Diagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC
• Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager
• Complete or monitor vendor preventive maintenance task completion for building systems, equipment and components.
• Prepare and perform repairs to vacant apartments to be ready for new resident move-ins
• Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
• Prepare and make repairs for REAC/HQS inspections and audits.
• Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
• Available for weekend work, on-call rotation and emergency service call duties.
• Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech I

Skills

English communication

Basic computer skills

Customer service

Tools knowledge

PPE knowledge

Driver's license

Time management

Education

High school diploma or equivalent

Trade school or 3 years in property management/hospitality

REAC/HQS experience (preferred)

Industry certifications (NAHMS, CAMT, OSHA, HVAC) preferred

Tools

Hand & power tools

Job description

The Community Builders, Inc. is seeking a Service Technician II in Boston to promptly respond to service requests, perform apartment interior and exterior maintenance, and uphold property quality. The role emphasizes safety, independence, and strong customer service within a team environment.

Five days a week in office, with on-call rotations and weekend duties. Requires at least 3 years of hands-on repair in multiple trades and a high school diploma or equivalent.