Maintenance Support & Resident Experience Specialist (Remote 1x/wk)

512Financial; Dallas (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

512Financial in Dallas, TX is seeking a Maintenance Support Specialist to serve as the main point of contact for resident service requests and coordinate with maintenance providers to ensure timely, high-quality work. You will deliver exceptional customer service and support field-level property management.

This role is based in Dallas with a remote day per week option, offering professional growth and a fast-paced, service-oriented environment.

Qualifications

• At least one year of experience in the single-family or multi-family rental industry.
• Valid Driver's License.
• Able to handle confidential information professionally.
• Strong verbal and written communication skills.

Responsibilities

• Act as the main point of contact for resident service requests in your assigned market.
• Coordinate resident service requests with maintenance providers to ensure work is completed on time and to company standards.
• Engage with residents professionally and courteously while partnering with internal team members.

Skills

Customer service

Vendor management

Communication

Time management

Organizational skills

Microsoft Office

Education

High School Diploma or GED

Tools

Excel

Job description

512Financial in Dallas, TX is seeking a Maintenance Support Specialist to serve as the main point of contact for resident service requests and coordinate with maintenance providers to ensure timely, high-quality work. You will deliver exceptional customer service and support field-level property management.

This role is based in Dallas with a remote day per week option, offering professional growth and a fast-paced, service-oriented environment.