Maintenance Support Administrator

Bay Area Rapid Transit; Oakland, California, Hillsborough (CA, MO, NC); On-site; USD 104,000 - 127,000; Full time

Job summary

Join a forward-thinking organization that plays a crucial role in connecting the Bay Area community. As a Maintenance Support Administrator, you will be at the heart of operations, ensuring seamless coordination of maintenance activities while working closely with various teams. This position offers an exciting opportunity to engage in project planning and contribute to the safety and efficiency of transit operations. With competitive pay and comprehensive benefits, you'll find a fulfilling career path that allows you to make a real difference in the lives of residents. If you're passionate about public service and thrive in dynamic environments, this role is perfect for you.

Benefits

Comprehensive Health Benefits

Paid Time Off

CalPERS Retirement Program

Qualifications

• Two years of experience in transit operations or railroad maintenance.
• Knowledge of access planning and scheduling.

Responsibilities

• Facilitate planning and coordination of maintenance work.
• Conduct weekly track allocation scheduling meetings.
• Monitor industry standards and develop procedural improvements.

Skills

Track Maintenance Coordination

Project Planning

Analytical Skills

Communication Skills

Problem Solving

Education

High School Diploma or GED

Degree in Public Administration or Transportation Management

Tools

Maintenance Tracking System Software

Job description

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Pay Rate

AFSCME Pay Grade A07
This job classification has moved to a salary step structure as of January 1, 2025. Individuals hired into the classification will typically be appointed at step 1 of the salary range. They will advance to step 2 after working in the position for six (6) months, to step 3 one year from the hire date, and to steps 4 and 5 at one-year intervals thereafter. Each salary step progression will provide a 5% increase to the employee's base salary until step 5 is reached. The salary range for this job classification is $104,291.20 - $126,755.20.

The negotiable salary offer for the Maintenance Support Administrator will be between $104,291.20 - $114,982.40/annually commensurate with experience and education.

Reports To
This position reports to the Manager of Maintenance Administration.
Current Assignment
BART's Operations Department is looking for a Maintenance Support Administrator to join our team!

This position within the System Access/Track Allocation team is responsible for facilitating the planning, scheduling, and coordination of work through the System Access process. The incumbent will be responsible for ensuring all projects (both Capital and Maintenance) are fully coordinated with maintenance teams, attending project planning meetings to advise on possible conflicts and to offer maintenance support options, while also working with Sr. Maintenance planners to maintain a database of short- and long-term maintenance activities.

The ideal candidate will demonstrate the following preferred qualifications beyond the minimum qualifications:

• Degree in Public Administration, Transportation Management, or related field preferred.
• Two years of experience coordinating work on an active railroad.
• Knowledge of District policy on access and planning requirements.

Selection Process
This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

The selection process for this position will be in accordance with the applicable collective bargaining agreement.

Application Process
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will move forward in accordance with the selection process.

The selection process for this position may include a skills/performance demonstration, a written examination, and/or one or more individual or panel interviews.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on Employee Connect. Applicants needing assistance with the online application process may receive additional information by calling [phone].

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

This recruitment is seeking to fill one vacancy.

Examples of Duties

Conducts weekly track allocation scheduling meeting; works with supporting maintenance and operational staff in recommending or requiring of safety barriers such as safe clearance, route prohibits, etc.


Participates in wayside access planning meetings with Maintenance, Engineering, and other departments as necessary to help plan and coordinate future wayside access to meet project goals and maintenance requirements.


Utilizes department maintenance tracking system software to assign trouble tickets to maintenance divisions and enters data into the computerized system.


Represents Maintenance in scheduling, maintenance and contract, and support activities.


Reports on maintenance trouble ticket progress, history, and outstanding issues.

Researches outstanding trouble tickets for resolution with maintenance departments, notifies maintenance departments of repeat or long term maintenance issues.


Directs, reviews and oversees publication and distribution of weekly Track Allocation Schedule.


Monitors industry standards; evaluates impacts upon District's operations; develops and implements practice and procedural improvements.


Prepares a variety of complex administrative, operational and analytical duties in support of department or division activities; coordinates project activities with District departments and divisions.


Participates in special projects including research of new programs and services; budget analysis and preparation and feasibility analysis; prepares and presents reports.


Prepares and presents staff reports and other necessary documentation and provides the Division/Department support responsibilities for various task forces and committees.



May provide lead instruction to lower-level District staff or District contractors.

Minimum Qualifications

Education

Possession of a high school diploma, GED, or recognized equivalent.

Experience

Two (2) years offull-time experience in transit operations including professional administrative work within a transit operations department, railroad maintenance or in wayside access planning and track allocation scheduling.

Knowledge and Skills

Knowledge of:

• Operations and services of a track and wayside maintenance program.
• Principles and practices of routine track and wayside equipment maintenance.
• Methods, materials, tools and equipment used in the maintenance of tracks, wayside equipment and power supply and controls.
• Rules and restrictions of wayside access.
• Principles, practices, methods and techniques of report preparation.
• Rules and regulations for train and non-revenue vehicles routing and movement control procedures.
• Principles and procedures of record keeping.
• Related Federal, State and local codes and regulations.

Skill in:

• Assessing various maintenance problems, analyzing scope of repairs needed and electronically notifying the appropriate maintenance division.
• Planning, identifying, and interpreting future needs and constraints necessary for ongoing wayside track access.
• Interpreting, analyzing and applying Federal, State and Local policies, laws and regulations.
• Performing complex analytical duties.
• Maintaining accurate records and files.
• Working independently in the absence of supervision.
• Communicating clearly and concisely both orally and in writing.
• Scheduling, coordinating and prioritizing maintenance, operations, and contractor wayside activity.
• Using a variety of software to perform scheduling, tracking, analyzing and reporting.
• Participating in the development and administration of division goals, objectives and procedures.
• Preparing clear and concise maintenance reports.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

Equal Employment OpportunityGroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.



The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at [e-mail].



Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.