Maintenance Support Administrator

San Francisco Bay Area Rapid Transit District (BART); Oakland (CA); On-site; USD 104,000 - 127,000; Full time

Job summary

Join a forward-thinking transportation authority as a Maintenance Support Administrator. This pivotal role involves coordinating maintenance activities, managing project schedules, and ensuring safety compliance within the transit system. The ideal candidate will leverage their expertise in railroad operations and maintenance to enhance efficiency and support ongoing projects. With a focus on collaboration and effective communication, you'll play a key role in maintaining the integrity of the transit network. If you're passionate about public service and ready to make a difference, this is the opportunity for you.

Qualifications

• Two years of experience in transit operations or railroad maintenance.
• Knowledge of District policy on access and planning requirements.

Responsibilities

• Conduct weekly track allocation scheduling meetings.
• Utilize maintenance tracking software to assign trouble tickets.
• Prepare administrative and operational reports.

Skills

Problem Assessment

Planning and Interpretation

Analytical Skills

Effective Communication

Scheduling and Coordination

Record Keeping

Education

High School Diploma or GED

Degree in Public Administration or Transportation Management

Tools

Maintenance Tracking Software

Job description

Pay Rate

AFSCME Pay Grade A07

This job classification has moved to a salary step structure as of January 1, 2025. Individuals hired into the classification will typically be appointed at step 1 of the salary range. They will advance to subsequent steps at specified intervals, with each step providing a 5% increase to the employee’s base salary until step 5 is reached. The salary range for this job classification is $104,291.20 - $126,755.20.

The negotiable salary offer for the Maintenance Support Administrator will be between $104,291.20 - $114,982.40 annually, commensurate with experience and education.

Reports To

This position reports to the Manager of Maintenance Administration.

Current Assignment

BART's Operations Department is seeking a Maintenance Support Administrator to join our team! This role within the System Access/Track Allocation team involves planning, scheduling, and coordinating work through the System Access process. The incumbent will ensure all projects (Capital and Maintenance) are coordinated with maintenance teams, attend planning meetings, and maintain a database of maintenance activities.

The ideal candidate will have:

• A degree in Public Administration, Transportation Management, or a related field (preferred).
• Two years of experience coordinating work on an active railroad.
• Knowledge of District policy on access and planning requirements.

Selection Process

This position is represented by AFSCME. Applications will be screened for minimum qualifications, and those meeting them will proceed to further selection steps, which may include skills demonstrations, written exams, and interviews. The successful candidate must pass a pre-employment medical exam, background check, and provide necessary documentation.

Current employees are encouraged to apply online at www.bart.gov/jobs or Employee Connect. Applications must be complete by the deadline, including a resume attachment.

Responsibilities

1. Conduct weekly track allocation scheduling meetings and coordinate with maintenance and operational staff on safety barriers.
2. Participate in wayside access planning meetings to meet project and maintenance goals.
3. Utilize maintenance tracking software to assign trouble tickets and enter data.
4. Represent Maintenance in scheduling and contract activities.
5. Report on trouble ticket progress and issues.
6. Research and resolve outstanding trouble tickets.
7. Oversee publication of weekly Track Allocation Schedule.
8. Monitor industry standards and develop procedural improvements.
9. Prepare administrative and operational reports and coordinate project activities.
10. Participate in special projects, budget analysis, and feasibility studies.
11. Prepare and present reports and support task forces and committees.
12. Potentially provide lead instruction to staff or contractors.

Education

High school diploma, GED, or recognized equivalent.

Experience

Two years of full-time experience in transit operations, railroad maintenance, or wayside access planning and scheduling.

Knowledge

• Operations of track and wayside maintenance programs.
• Principles of track and equipment maintenance.
• Tools and materials used in maintenance.
• Wayside access rules and restrictions.
• Report preparation principles.
• Vehicle routing and movement control procedures.
• Record keeping regulations.
• Relevant codes and regulations.

Skills

• Assess and notify maintenance of problems.
• Plan and interpret future needs.
• Apply policies and regulations.
• Perform analytical duties.
• Maintain accurate records.
• Work independently.
• Communicate effectively.
• Schedule and coordinate activities.
• Use scheduling and reporting software.
• Develop and administer goals and procedures.
• Prepare maintenance reports.
• Establish effective working relationships.