Surgery Scheduler

Upperline Health; Orlando (FL); Remote; USD 105,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated Surgery Scheduler to join their team. This role involves coordinating surgical procedures, scheduling appointments, and ensuring effective communication between patients and healthcare providers. The ideal candidate will thrive in a fast-paced environment, possess strong customer service skills, and have a solid understanding of medical terminology. With comprehensive benefits and a focus on patient-centered care, this position offers a unique opportunity to make a significant impact in the healthcare field. If you are self-motivated and ready to contribute to a forward-thinking organization, this is the role for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

PTO

Parental Leave

Qualifications

• 2+ years of experience in a healthcare setting required.
• Strong knowledge of medical terminology and clinical operations.
• Excellent customer service and communication skills.

Responsibilities

• Schedule surgeries and follow-up appointments as directed by physician.
• Coordinate surgical procedures with hospitals and surgery centers.
• Document work processes and follow clinic protocols.

Skills

Medical Terminology

ICD-10

Customer Service

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Surgery Scheduling

Education

High School Diploma / GED

Tools

Athena

Job description

Join to apply for the Surgery Scheduler role at Upperline Health

Join to apply for the Surgery Scheduler role at Upperline Health

A Specialty Path to Good Health
Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.
Treatment is transformative.

Upperline Health providers coordinate patients’ care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs. Upperline Health is based out of Nashville, TN and has operations in 130+ clinic locations across Alabama, California, Florida, Georgia, Indiana, Kentucky, and Tennessee.

We put patients at the center of value-based care.

This position is available to remote candidates who actively reside in the following states: AL, FL, GA, IL, IN, KY, PA, SC, TN, and TX.

About the Surgery Scheduler Role

Upperline Health is seeking a Surgery Scheduler who will be responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing, and communicating surgery orders, and collecting necessary documentation for surgeries. This individual will work closely with patients, physicians, and surgery location to provide accurate, timely, and responsive paperwork. This position will report directly to the Regional Manager, while also working collaboratively with the site Medical Assistant, Patient Services Coordinator, and/or the Physician. This person will be based in their respective market(s).

What You’ll Do:

• Coordinates and schedules surgeries and follow-up appointments as designated by physician.
• Obtain authorizations for podiatric surgeries.
• Interacts with patients’, physicians, and other staff members both within the clinic and all outside facilities providing accurate. Timely, and responsive information.
• Documents work process as required.
• Follows all written protocols and procedures of the clinic.
• Demonstrates courtesy and helpfulness toward patients and their families.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Books surgeries based on physician volume maintaining appropriate standard turn-around times.
• Identifies scheduling barriers and implements solutions to improve scheduling results-based on pre-determined goals.
• Establish and maintain effective working relationships with the staff Physicians, management, and outside vendors.
• Other duties assigned by supervisor.

Required Skills and Competencies:

• A high school diploma / GED required.
• Minimum of 2 years’ experience in a healthcare setting.
• Strong knowledge of medical terminology, ICD-10, and clinical/medical practice operations.
• Ability to work in a fast-paced environment.
• Self-motivated with proven ability to work remotely and/or autonomously with minimal supervision.
• Excels in a flexible and fast-paced environment.
• Previous experience as a Surgery Scheduler is desirable.
• Must possess excellent customer service skills as well as a professional appearance.
• Must possess professional verbal and written communication skills.
• Must have a valid driver’s license.
• Must be proficient in Microsoft Word, PowerPoint, Excel, and Teams.
• Must be able to sit for prolonged periods of time in front of a computer.

Benefits
Comprehensive benefit options include medical, dental and vision, 401K (matching), PTO and parental leave.

Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time

Equal Opportunity Employer

A Specialty Path to Good Health
Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.
Treatment is transformative.

Upperline Health providers coordinate patients’ care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs. Upperline Health is based out of Nashville, TN and has operations in 130+ clinic locations across Alabama, California, Florida, Georgia, Indiana, Kentucky, and Tennessee.

We put patients at the center of value-based care.

This position is available to remote candidates who actively reside in the following states: AL, FL, GA, IL, IN, KY, PA, SC, TN, and TX.

About the Surgery Scheduler Role

Upperline Health is seeking a Surgery Scheduler who will be responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing, and communicating surgery orders, and collecting necessary documentation for surgeries. This individual will work closely with patients, physicians, and surgery location to provide accurate, timely, and responsive paperwork. This position will report directly to the Regional Manager, while also working collaboratively with the site Medical Assistant, Patient Services Coordinator, and/or the Physician. This person will be based in their respective market(s).

What You’ll Do:

• Coordinates and schedules surgeries and follow-up appointments as designated by physician.
• Obtain authorizations for podiatric surgeries.
• Interacts with patients’, physicians, and other staff members both within the clinic and all outside facilities providing accurate. Timely, and responsive information.
• Ensures efficient telephone communication.
• Documents work process as required.
• Follows all written protocols and procedures of the clinic.
• Demonstrates courtesy and helpfulness toward patients and their families.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Books surgeries based on physician volume maintaining appropriate standard turn-around times.
• Identifies scheduling barriers and implements solutions to improve scheduling results-based on pre-determined goals.
• Establish and maintain effective working relationships with the staff Physicians, management, and outside vendors.
• Other duties assigned by supervisor.

Required Skills and Competencies:

• A high school diploma / GED required.
• Minimum of 2 years’ experience in a healthcare setting.
• Strong knowledge of medical terminology, ICD-10, and clinical/medical practice operations.
• Ability to work in a fast-paced environment.
• Self-motivated with proven ability to work remotely and/or autonomously with minimal supervision.
• Excels in a flexible and fast-paced environment.
• Athena experience a plus.
• Previous experience as a Surgery Scheduler is desirable.
• Must possess excellent customer service skills as well as a professional appearance.
• Must possess professional verbal and written communication skills.
• Must have a valid driver’s license.
• Must be proficient in Microsoft Word, PowerPoint, Excel, and Teams.
• Must be able to sit for prolonged periods of time in front of a computer.

Benefits
Comprehensive benefit options include medical, dental and vision, 401K (matching), PTO and parental leave.

Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitals and Health Care

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