Maintenance Support Administrator

BART; Oakland (CA); On-site; USD 104,000 - 127,000; Full time

Job summary

An established industry player is seeking a Maintenance Support Administrator to enhance the efficiency of their operations. This role involves coordinating maintenance activities, facilitating project planning, and ensuring effective communication among teams. You will be pivotal in maintaining a database of maintenance activities while supporting department functions with analytical duties. The position offers a competitive salary and a chance to contribute to the safety and reliability of transit services in the Bay Area. If you thrive in a dynamic environment and are passionate about making a difference, this opportunity is for you.

Benefits

Comprehensive health benefits

Paid time off

CalPERS retirement program

Qualifications

• High school diploma or GED required; degree in related field preferred.
• Two years of experience in transit operations or railroad maintenance.

Responsibilities

• Conduct weekly track allocation scheduling meetings.
• Use maintenance tracking software to assign trouble tickets.
• Develop and implement procedural improvements.

Skills

Operations of track and wayside maintenance programs

Report writing and record keeping

Assessing maintenance problems

Planning and interpreting future needs

Using scheduling and reporting software

Developing division goals

Education

High school diploma or GED

Degree in Public Administration or Transportation Management

Tools

Maintenance tracking software

Job description

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Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school, and other destinations. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Pay Rate: AFSCME Pay Grade A07

This job classification has moved to a salary step structure as of January 1, 2025. Individuals hired into the classification will typically be appointed at step 1 of the salary range. They will advance to subsequent steps after specified periods, with salary increases accordingly. The salary range for this job is $104,291.20 - $126,755.20.

The negotiable salary offer for the Maintenance Support Administrator will be between $104,291.20 - $114,982.40 annually, depending on experience and education.

Reports To

The position reports to the Manager of Maintenance Administration.

Current Assignment

BART's Operations Department seeks a Maintenance Support Administrator to join the System Access/Track Allocation team. Responsibilities include facilitating planning, scheduling, and coordination of work through the System Access process, ensuring project coordination with maintenance teams, and maintaining a database of maintenance activities.

Preferred Qualifications

• Degree in Public Administration, Transportation Management, or related field (preferred)
• Two years of experience coordinating work on an active railroad
• Knowledge of District policy on access and planning requirements

Selection Process

This position is represented by AFSCME. Applications will be screened for minimum qualifications, followed by further selection processes which may include skills demonstrations, written exams, and interviews. Candidates must demonstrate reliability, provide necessary documentation, pass a medical exam, and background check. The process adheres to the collective bargaining agreement.

Application Process

Applicants should complete the application fully, attach a resume if desired, and submit by the deadline. Current employees are encouraged to apply online via www.bart.gov/jobs or Employee Connect. Assistance is available by calling [phone].

Examples of Duties

• Conduct weekly track allocation scheduling meetings.
• Participate in wayside access planning meetings.
• Use maintenance tracking software to assign trouble tickets.
• Represent Maintenance in scheduling and support activities.
• Report on trouble ticket progress and issues.
• Research and resolve maintenance trouble tickets.
• Oversee publication of weekly Track Allocation Schedule.
• Develop and implement procedural improvements.
• Support department activities with administrative and analytical duties.
• Participate in special projects and prepare reports.
• Support task forces and committees.
• May provide lead instruction to staff or contractors.

Minimum Qualifications

Education: High school diploma, GED, or equivalent.

Experience: Two years of full-time experience in transit operations, railroad maintenance, or wayside access planning.

Knowledge and Skills

• Operations of track and wayside maintenance programs.
• Principles of equipment maintenance.
• Rules for wayside access and safety.
• Report writing and record keeping.
• Regulations related to transportation and safety.

Skills in

• Assessing maintenance problems and notifying relevant divisions.
• Planning and interpreting future needs.
• Applying policies and regulations.
• Performing analytical duties and maintaining records.
• Working independently and communicating effectively.
• Using scheduling and reporting software.
• Developing division goals and preparing reports.
• Building effective relationships.

Equal Employment Opportunity

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Reasonable accommodations will be provided for persons with disabilities or religious needs upon request. Veterans may be eligible for additional credits in the selection process.