Maintenance Specialist

Victory Equipment and Services; Cincinnati (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Bonus plan

Growth opportunities

Impactful role

Job summary

Victory Equipment and Services is seeking a Maintenance Specialist to manage safety and compliance for a fleet of 5,000+ trailers and chassis. You will be the primary contact for customers on maintenance and inspections, help them make informed decisions about trailers, and maintain detailed records to support fleet asset management.

You will build strong vendor relationships, create maintenance schedules, and support the claims process while ensuring billing accuracy.

Qualifications

• Excellent interpersonal and problem-solving abilities.
• Self-starting, proactive and resourceful attitude.
• Strong work ethic with high attention to detail.
• Customer service focused.
• Proficiency in Microsoft Excel, Word, Access and PowerPoint.
• Ability to travel for trailer inspections as needed.

Responsibilities

• Handle maintenance requests and assist customers with issues while assets are over the road.
• Maintain and develop strong relationships with contacts at maintenance vendors.
• Assist customers with creating maintenance schedules to maintain compliance.
• Manage internal fleet records and perform audits of active trailers.
• Work with Rentals and Escalations teams when needed.
• Assist in the claims process regarding trailer damage.
• Review and approve maintenance invoices for billing and claims accuracy.

Skills

Interpersonal skills

Problem-solving

Self-motivated

Proactive

Resourceful

Attention to detail

Customer service

Microsoft Excel

Microsoft Word

Microsoft Access

Microsoft PowerPoint

Travel flexibility

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Microsoft PowerPoint

Job description

As the Maintenance Specialist for Victory & Equipment Services, you will help manage safety and compliance for a fleet of 5,000+ semi-trailers and chassis. You will be the point person for customers with all maintenance and inspection requests for trailers. In addition, you will be responsible for assisting customers in making informed decisions with trailers, keeping clean records, and making strategic choices with fleet assets.

What's in it for you:

• Competitive compensation, long term growth, and bonus plan.
• Make an immediate impact by joining a new company experiencing explosive growth
• Unmatched opportunity with tremendous growth and expanding business services & customer base

What you'll be doing:

• Handle Maintenance requests and assist customers with issues while assets are over the road
• Maintain & develop strong relationships with contacts at Maintenance vendors
• Assist customers with creating maintenance schedules to maintain compliance
• Manage internal fleet records and perform audits regularly of active trailers
• Work internally with the Rentals and Escalations team when needed
• Assist in the claims process in regard to trailer damage
• Review & approve maintenance invoices for billing and claims accuracy

What you need:

• Excellent interpersonal and problem-solving skills.
• Self-starting, proactive, and resourceful.
• Strong work ethic with high attention to detail.
• Customer Service focused.
• Demonstrated proficiency in Microsoft Excel, Word, Access, and PowerPoint.
• Ability to travel as needed for trailer inspections