Maintenance & Service Manager – Community Living

Capital Square Living; Midlothian (VA); Presencial; USD 55.000 - 72.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental, and vision coverage

Cell phone reimbursement

120 PTO hours + 40 sick hours

11 holidays, 2 floating holidays, 2 VT

401(k) matching

Housing discount

Professional development opportunities

Resumo da vaga

Capital Square Living seeks a Service Manager to oversee and perform maintenance across the community, ensuring cleanliness, safety, and functionality. You will handle work orders, supervise make-ready tasks for new move-ins, and uphold high standards for grounds and facilities.

Responsibilities include supervising team members, inspecting contractors, managing parts inventory, and driving cost-efficient maintenance while delivering strong resident service.

Qualificações

• Proficiency in customer service and interpersonal communication to interact with residents and staff.
• Ability to read, write and communicate clearly for policy questions and internal/external interactions.
• Proficiency in internet, word processing, spreadsheets, and database programs for records and reports.
• Mathematical skills to handle basic financial, administrative, and legal documents.
• Ability to apply logical thinking to diagnose and fix problems.

Responsabilidades

• Assists and completes work orders from resident requests and routine upkeep by diagnosing defects and making repairs.
• Oversees the make-ready process for vacant units, pre-move-out inspections, scheduling vendors and inspecting work.
• Develops standards for cleanliness and appearance of grounds, amenities, exteriors, interiors and common areas.
• Periodically inspects work by service team members and develops corrective actions as needed.
• Inspects work by contractors and vendors to verify quality and compliance with specs.
• Maintains inventory of spare parts and orders supplies within budget guidelines.
• Completes monthly preventative maintenance procedures as outlined in the policy manual.
• Supports cost-cutting by fixing rather than replacing parts and using materials efficiently.
• Demonstrates customer service by treating residents with respect and addressing questions promptly.

Conhecimentos

Customer service

Interpersonal communication

Reading and writing

Mathematical skills

Logical thinking

Formação

High school diploma, GED, or related experience and/or training

Ferramentas

Hand tools

Measuring devices

Calculators

Office equipment (copiers, faxes)

Descrição da vaga

Capital Square Living seeks a Service Manager to oversee and perform maintenance across the community, ensuring cleanliness, safety, and functionality. You will handle work orders, supervise make-ready tasks for new move-ins, and uphold high standards for grounds and facilities.

Responsibilities include supervising team members, inspecting contractors, managing parts inventory, and driving cost-efficient maintenance while delivering strong resident service.