Maintenance Operations Manager – Multi-Family

Disrupt; Austin (TX); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Employee Wealth Program

401K Plan

Generous PTO

Growth Opportunities

Job summary

Emerge Living is seeking an experienced Service Manager to lead our maintenance team at Treehouse Apartments in Austin, TX. You will coordinate repairs, oversee make-ready processes, and drive preventive maintenance while maintaining high resident service standards.

The role requires 3–5 years in apartment maintenance with supervisory experience, EPA Type I and II Certification, and strong leadership. A valid driver's license and budget-savvy mindset are essential.

Qualifications

• Experience: 3-5 years in apartment maintenance with supervisory responsibilities.
• Certification: EPA Certification Type I and II.
• Leadership: Mentoring and developing team members while ensuring compliance via inspections.
• Organization: Collaborate with the Property Manager to set goals and meet deadlines.
• Technical: Knowledge of plumbing, electrical, HVAC, and building systems; hands-on problem solving.
• Budget Management: Procure supplies, schedule vendors, and adhere to budgets.
• Adaptability: Flexible and open to community needs.
• Valid Driver’s License.

Responsibilities

• Leading and coordinating the maintenance team to address property and apartment repairs.
• Responding promptly and courteously to service requests.
• Maintaining an adequate supply of move-in-ready apartments to meet leasing demand.
• Assisting with hiring, training, and developing maintenance staff to enhance their technical and professional capabilities.
• Overseeing preventative maintenance programs to minimize emergency repairs.
• Managing the maintenance department with energy and professionalism, acting as both a technical expert and a resource for the property team.
• Address resident service requests and perform routine property maintenance, ensuring timely and effective solutions.
• Oversee the “make-ready” process for vacant units, including inspections, vendor coordination, and completion of maintenance tasks.
• Maintain cleanliness and aesthetic standards across community grounds, buildings, amenities, and common areas.
• Inspect work performed by team members and external vendors to ensure quality and compliance with standards.
• Manage inventory of maintenance supplies and tools, working within budgetary constraints.
• Conduct and document monthly preventative maintenance tasks.
• Lead safety initiatives, including regular safety meetings, compliance with OSHA requirements, and maintaining updated safety records.
• Deliver exceptional customer service by addressing resident concerns with respect, urgency, and professionalism.

Skills

Leadership

EPA Certification

Budgeting

HVAC

Plumbing

Electrical

Driver's License

Job description

Emerge Living is seeking an experienced Service Manager to lead our maintenance team at Treehouse Apartments in Austin, TX. You will coordinate repairs, oversee make-ready processes, and drive preventive maintenance while maintaining high resident service standards.

The role requires 3–5 years in apartment maintenance with supervisory experience, EPA Type I and II Certification, and strong leadership. A valid driver's license and budget-savvy mindset are essential.