Maintenance Operations Leader – Multifamily Communities

Emerge-Living-LLC; Stafford (TX); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability &

Life Insurance

Employee Wealth Program

401K Plan

Generous PTO

Growth Opportunities

Job summary

Emerge Living is seeking a Service Manager to lead the maintenance operations at Waterstone Place Apartments in Stafford, TX. You will supervise a maintenance team, respond to service requests, and oversee the make-ready process for vacant units while maintaining safety and quality standards.

This hands-on leadership role requires 3-5 years in apartment maintenance, EPA Type I & II certifications, and strong collaboration with the Property Manager to drive preventive maintenance, vendor

Qualifications

• Experience: 3-5 years in apartment maintenance, with a proven track record of supervisory responsibilities.
• Certification: EPA Certification Type I and II.
• Leadership: Skilled in mentoring and developing team members while ensuring compliance with local regulations through regular inspections.
• Organization: Ability to collaborate with the Property Manager to establish goals, meet deadlines, and maintain operational excellence.
• Technical Expertise: Knowledgeable in plumbing, electrical, HVAC, and other building systems, with a hands-on approach to problem-solving.
• Budget Management: Proficient in purchasing supplies, scheduling vendor services, and adhering to budget guidelines using established procedures.
• Adaptability: Flexible and open-minded, ready to adjust to the community’s changing needs.
• Valid Driver’s License

Responsibilities

• Leading and coordinating the maintenance team to address property and apartment repairs.
• Responding promptly and courteously to service requests.
• Maintaining an adequate supply of move-in-ready apartments to meet leasing demand.
• Assisting with hiring, training, and developing maintenance staff to enhance their technical and professional capabilities.
• Overseeing preventative maintenance programs to minimize emergency repairs.
• Managing the maintenance department with energy and professionalism, acting as both a technical expert and a resource for the property team.
• Address resident service requests and perform routine property maintenance, ensuring timely and effective solutions.
• Oversee the “make-ready” process for vacant units, including inspections, vendor coordination, and completion of maintenance tasks.
• Maintain cleanliness and aesthetic standards across community grounds, buildings, amenities, and common areas.
• Inspect work performed by team members and external vendors to ensure quality and compliance with standards.
• Manage inventory of maintenance supplies and tools, working within budgetary constraints.
• Conduct and document monthly preventative maintenance tasks.
• Lead safety initiatives, including regular safety meetings, compliance with OSHA requirements, and maintaining updated safety records.
• Deliver exceptional customer service by addressing resident concerns with respect, urgency, and professionalism.

Skills

Experience in apartment maintenance

EPA Certification Type I

EPA Certification Type II

Leadership

Organization

Technical Expertise

Budget Management

Adaptability

Valid Driver’s License

Job description

Emerge Living is seeking a Service Manager to lead the maintenance operations at Waterstone Place Apartments in Stafford, TX. You will supervise a maintenance team, respond to service requests, and oversee the make-ready process for vacant units while maintaining safety and quality standards.

This hands-on leadership role requires 3-5 years in apartment maintenance, EPA Type I & II certifications, and strong collaboration with the Property Manager to drive preventive maintenance, vendor