Maintenance Operations Coordinator

Franklin Group; Washington (District of Columbia); On-site; USD 25,000 - 34,000; Full time

Job summary

Franklin Group is seeking a Maintenance Administrator to handle administrative duties for the Maintenance team and ensure timely, accurate completion of maintenance tasks. The role requires excellent customer service, strong attention to detail, and ability to work in a fast-paced environment.

Key duties include processing and closing work orders, coordinating with vendors, walkthroughs of vacant units, inspections, and ensuring timely inspections with the maintenance team.

Qualifications

• 1+ years of maintenance administration experience.
• Ability to professionally communicate with residents, co-workers and management.
• Reliable transportation is required and a valid driver’s license is preferred.
• Must be detail oriented and have good time management skills.
• Must be a Team Player with a positive attitude.
• Able to successfully pass reference checks, background check, drug screen.

Responsibilities

• Process all pending work orders.
• Close out all completed work orders.
• Coordinate with vendors.
• Pull keys.
• Walk through vacant units to ensure readiness.
• Follow up on completed work orders.
• Walk through units for move out.
• Complete necessary inspections as identified by supervisor.
• Review company software to ensure all inspections have been completed timely and follow up with the maintenance team until all tasks have been completed.
• Responsible for thorough knowledge of company policies.
• Maintain communication between maintenance staff, office staff, and residents.
• Perform other duties as required.

Skills

Customer Service

Attention to detail

Time management

Team player

Communication

Job description

Franklin Group is seeking a Maintenance Administrator to handle administrative duties for the Maintenance team and ensure timely, accurate completion of maintenance tasks. The role requires excellent customer service, strong attention to detail, and ability to work in a fast-paced environment.

Key duties include processing and closing work orders, coordinating with vendors, walkthroughs of vacant units, inspections, and ensuring timely inspections with the maintenance team.