Maintenance Administrator

The Franklin Johnston Group; Washington (District of Columbia); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

Vision Care

Supplemental Insurance Plans

Paid Community Service

Paid Vacation

Paid Holidays

Job summary

The Franklin Group is seeking a Maintenance Administrator in Washington, DC to support the maintenance team with timely, accurate administrative tasks. You will manage work orders, coordinate vendors, pull keys, and ensure units are ready for occupancy, while maintaining strong resident communications.

Experience of 1+ year, good time management, and a professional, client-friendly attitude are essential. The role offers an hourly rate of $18.40–$25.20 with health/vision coverage and paid time

Qualifications

• 1+ years of maintenance administration experience.
• Ability to professionally communicate with residents, co-workers and management.
• Reliable transportation and a valid driver’s license preferred.
• Detail oriented with good time management.
• Team player with a positive attitude.
• Able to pass reference, background checks and drug screen.

Responsibilities

• Process all pending work orders.
• Close out all completed work orders.
• Coordinate with vendors.
• Pull keys.
• Walk through vacant units to ensure readiness.
• Follow up on completed work orders.
• Walk through units for move out.
• Complete necessary inspections as identified by supervisor.
• Review company software to ensure all inspections have been completed timely and follow up with the maintenance team until all tasks have been completed.
• Maintain knowledge of company policies.
• Maintain communication between maintenance staff, office staff, and residents.
• Perform other duties as required.

Skills

Maintenance admin exp

Communication skills

Driver's license preferred

Detail oriented

Team player

Drug screen required

Job description

The Franklin Group is fundamentally built on our people. We recognize talent as our most precious resource, and we’ve strategically focused on three core priorities: identifying and recruiting exceptional candidates, fostering long-term retention of top performers, and empowering our team members to maximize their value-creating potential.

Striving to enrich the lives of the communities we serve

At Franklin Group, we focus exclusively on multifamily housing, where our passion, expertise, and resources deliver unmatched value for property owners. Our operational platform combines best-in-class people, processes, and technology to drive exceptional performance. Built on a strong foundation, we grow with purpose, ensuring predictable outcomes. With the energy of a youthful company and the wisdom of decades of experience, we are equipped to manage profitability, develop for sustainable growth, and invest for above-market returns.

Learn what it’s like to be part of Franklin Group

The Franklin Group boasts one of the most skilled and experienced multifamily teams on the East Coast. Our leadership is composed of industry veterans who have honed their expertise from the ground up, many starting at the property level. With over 1,000 dedicated professionals, including both corporate leadership and support teams as well as on-site property teams, we are united by a shared passion for delivering excellence in multifamily housing. As we continue to grow, our team’s commitment to innovation and exceptional service remains at the core of everything we do.

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BENEFITS & PERKS

• Health Insurance
• Vision Care
• Supplemental Insurance Plans
• Paid Community Service
• Paid Vacation
• Paid Holidays

CURRENT OPPORTUNITIES

Position: Maintenance Administrator

Location: Washington, DC

Job Id:10530

# of Openings:1

JOB TITLE:Maintenance Administrator

REPORTS TO:Maintenance Supervisor and Community Manager

JOB SUMMARY:

The Maintenance Administrator is primarily responsible for all administrative duties incorporated with the Maintenance team and ensuring the timely and accurate completion of all maintenance related tasks. The Maintenance Administrator must have excellent customer service, strong attention to detail, and ability to work in a fast paced environment.

PRIMARY DUTIESinclude but are not limited to:

• Process all pending work orders
• Close out all completed work orders
• Coordinate with vendors
• Pull keys
• Walk through vacant units to ensure readiness
• Follow up on completed work orders
• Walk through units for move out
• Complete necessary inspections as identified by supervisor
• Review company software to ensure all inspections have been completed timely and follow up with the maintenance team until all tasks have been completed
• Responsible for thorough knowledge of company policies
• Maintain communication between maintenance staff, office staff, and residents
• Perform other duties as required.

Salary Range is $18.40 - $25.20 per hour

The base salary range displayed represents the expected minimum and maximum compensation for this role at the time of posting. Final salary offers are determined based on multiple factors, including the candidate's relevant experience, specific skills, qualifications, and type of property.

KNOWLEDGE, SKILLS AND ABILITIES:

1+ years of maintenance administration experience.

Ability to professionally communicate with residents, co-workers and management.

Reliable transportation is required and a valid driver’s license is preferred.

Must be detail oriented and have good time management skills.

Must be a Team Player with a positive attitude.

Able to successfully pass reference checks, background check, drug screen.

Franklin Group is an Equal Employment Opportunity Employer.