Maintenance Control Specialist

JetBlue; New York (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

JetBlue is seeking a Maintenance Control Coordinator in New York to support Maintenance Controllers and Duty Managers with administrative duties, data collection, and daily reporting.

The role includes coordinating itineraries for recovery road trips, supporting travel and expense reporting, and setting up conference calls while ensuring accurate delay tracking across M&E systems. Strong Excel and data analytics are required.

Qualifications

• Minimum one year in a customer service or operations role.
• Experience creating and utilizing data analytics.
• Experience with Microsoft Excel for metrics reporting.
• Strong organizational and communication skills.
• Willingness to travel occasionally (10%).
• Eligible to work in the United States without sponsorship.

Responsibilities

• Execute and distribute all Maintenance Control reporting.
• Coordinate itineraries for recovery road trips.
• Support travel and expense reporting.
• Handle delay notification and log updates in TRAX.
• Prepare reports for Daily Tech Ops Meeting.
• Capture follow-ups and maintain data updates.

Skills

High School Diploma or GED

Customer service

Data analytics

Microsoft Excel

Organizational skills

Verbal and written communication

Under pressure adaptability

Independent work

Travel readiness

US work eligibility

Drug test compliance

US work authorization

Education

Bachelor's degree in relevant field

FAA Airframe and Powerplant License

Tools

Sabre Movement Control

TRAX

Job description

JetBlue is seeking a Maintenance Control Coordinator in New York to support Maintenance Controllers and Duty Managers with administrative duties, data collection, and daily reporting.

The role includes coordinating itineraries for recovery road trips, supporting travel and expense reporting, and setting up conference calls while ensuring accurate delay tracking across M&E systems. Strong Excel and data analytics are required.