Aircraft Maintenance Controller — Real-Time Ops Lead

JetBlue Airways; New York (NY); On-site; USD 106,000 - 130,000; Full time

Job summary

JetBlue Airways seeks a Maintenance Controller to monitor airworthiness of the fleet and serve as the single interface between Technical Operations and Dispatch for all aircraft maintenance concerns. You will use real-time monitoring tools, coordinate with SOC and frontline teams, and develop recovery plans for out-of-service aircraft, ensuring safe, timely operations across the network.

Minimum qualifications include a high school diploma or GED, FAA Airframe and Powerplant certificate, five

Qualifications

• High School Diploma or GED is required.
• Five (5) years of aircraft maintenance experience.
• Five (5) years of experience in heavy transport aircraft.
• FAA Airframe and Powerplant Certificate.
• Available for occasional overnight travel (10%).
• SIDA Badge eligibility required.
• Must work flexible hours and overtime as needed.
• May require U.S. Customs clearance depending on location.
• Must pass a pre-employment drug test.

Responsibilities

• Uses real-time aircraft monitoring applications to provide proactive resolution of in-service discrepancies.
• Central point of contact for front line crewmembers and business partners on maintenance matters.
• Supervise and coordinate all unscheduled maintenance functions per JetBlue procedures.
• Serve as SOC focal point and communicate with teams as required by manuals and SOPs.
• Provide real-time recovery support and technical advice for aircraft out of service; liaise with relevant departments to plan recovery actions.
• Maintain surveillance of line station activity and support JetBlue and contract maintenance partners.
• Oversee deferred maintenance processes and track repair requirements as per manuals and OPS specs.
• Record delays and cancellations for cities without JetBlue staff AMTs; include flight interruptions.
• Other duties as assigned.

Skills

Aircraft maintenance

Heavy transport experience

Microsoft Office

Education

High school diploma or GED

FAA A&P certificate

Bachelor's degree in Aviation Maintenance Management

Tools

Digital manuals

Job description

JetBlue Airways seeks a Maintenance Controller to monitor airworthiness of the fleet and serve as the single interface between Technical Operations and Dispatch for all aircraft maintenance concerns. You will use real-time monitoring tools, coordinate with SOC and frontline teams, and develop recovery plans for out-of-service aircraft, ensuring safe, timely operations across the network.

Minimum qualifications include a high school diploma or GED, FAA Airframe and Powerplant certificate, five