Maintenance Control Coordinator – Data & Ops Support

JetBlue Airways; New York (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

JetBlue Airways in New York is seeking a Maintenance Control Coordinator to support the Maintenance Controllers and Duty Managers. This role will perform administrative duties, manage emails, set up conference calls, and collect data for daily reports.

Responsibilities include executing maintenance reporting, coordinating itineraries for recovery road trips, assisting with travel and expense reporting, confirming delays, and preparing Daily Tech Ops meeting reports.

Qualifications

• High School Diploma or GED required.
• 1 year experience in customer service or operations.
• Experience creating and utilizing data analytics.
• Experience with Microsoft Excel for developing and reporting metrics.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to work under pressure and adapt quickly to changing information.
• Ability to work independently, under minimal supervision, in a team environment.

Responsibilities

• Execute and distribute all Maintenance Control reporting.
• Execute itinerary for recovery road trips.
• Support logistical travel and expense reporting as required.
• Execute delay notification, reconcile delay coding and enter TRAX logs.
• Set up conference calls as directed by MCC.
• Prepare reports for the Daily Tech Ops Meeting.
• Capture follow ups and maintain the database with updates.
• Coordinate with Engineering, Planning and System Ops for required information on request.
• Relieve Duty Manager of administrative duties including follow ups and meetings.
• Document statistical information during Irregular Operations (IROPs).
• Other duties as assigned.

Skills

Customer service

Data analytics

Excel

Communication

Organizational skills

Work under pressure

Independent work

Travel readiness

Education

Bachelor’s degree in relevant field

High School Diploma or GED

Tools

Sabre Movement Control

TRAX

Job description

JetBlue Airways in New York is seeking a Maintenance Control Coordinator to support the Maintenance Controllers and Duty Managers. This role will perform administrative duties, manage emails, set up conference calls, and collect data for daily reports.

Responsibilities include executing maintenance reporting, coordinating itineraries for recovery road trips, assisting with travel and expense reporting, confirming delays, and preparing Daily Tech Ops meeting reports.