Maintenance Administrative Assistant

The Long Bay Resort; Myrtle Beach (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Paid Time Off

401(k) retirement plan with company a1

Job summary

The Long Bay Resort in Myrtle Beach, SC is seeking a Maintenance Administrative Assistant to support the maintenance department with accurate record-keeping, data entry, and interdepartmental communication. You will manage logs, process purchase orders, and help ensure efficient operations for guests and staff.

This role requires adaptability to varying schedules, strong organizational skills, and a customer-focused mindset to uphold our service standards in a bustling hospitality environment.

Qualifications

• Varying work schedules including weekends and holidays may be required.
• Excellent organizational skills are essential.
• Proficiency with computers and general office applications (word processing, spreadsheets, databases).
• Passion for providing exceptional service to guests and team members.
• Proven reliability, diligence, dedication, and attention to detail.
• Teamwork and collaboration with colleagues across departments.
• Clear, professional communication with guests, coworkers and supervisors.

Responsibilities

• Communicate with supervisors and inspectors regarding departures, room moves, VIP arrivals, and guest requests.
• Answer phone calls and respond to requests appropriately.
• Maintain all maintenance logs and records (e.g., employee keys, radios, work orders).
• Audit SDS books and ensure they are current.
• Process purchase orders, order supplies, and code invoices.
• Track and submit all work orders in the system.
• Log lost and found items; perform guest follow-ups to ensure service quality.
• Assist with other duties as assigned.

Skills

Organizational skills

Computer proficiency

Teamwork

Communication

Attention to detail

Customer service

Flexibility

Tools

Microsoft Word

Microsoft Excel

Database systems

Job description

Overview

The Maintenance Administrative Assistant supports the maintenance department by tracking work orders, maintaining departmental logs, auditing SDS books, processing purchase orders, and managing administrative tasks. This role ensures efficient operations through accurate record-keeping, data entry, and effective communication with team members, other departments, and guests.

Responsibilities

• Communicating with each supervisor and inspector regarding departures, cleaning status, room moves, discrepancies, no-show’s, VIP arrivals, and guest and employee requests
• Answering the telephone and appropriately responding to requests
• Maintaining all logs in the maintenance department, including but not limited to: Employee key cards, radios, bed spreads, deep-cleans and work orders
• Auditing SDS books in each department to ensure they are maintained and updated
• Processing purchase orders, ordering supplies and coding invoices
• Keeping track and submitting all work orders within system
• Logging lost and found items
• Performing service call backs for in-house guests to ensure the highest quality of service
• Other duties as assigned

Qualifications

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Excellent organizational skills
• Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases)
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Benefits

WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.