Maintenance Supervisor

The Long Bay Resort; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

The Long Bay Resort is seeking a Maintenance Supervisor to oversee preventive maintenance, repairs, and the maintenance team to ensure a safe, well‑maintained property for guests.

The role requires hands‑on knowledge in HVAC, electrical, plumbing, and general building maintenance, with a focus on delivering exceptional guest service and coordinating with other departments.

Qualifications

• Must be bilingual (Spanish and English).
• Previous maintenance experience required; hotel maintenance experience strongly preferred.
• Must have supervisory/managerial experience.

Responsibilities

• Oversee preventive maintenance, repairs, and general upkeep of property, equipment, and grounds.
• Train, coach, and supervise maintenance team members.
• Maintain, manage, and complete work orders in a timely manner.

Skills

Bilingual Spanish/English

Communication

Teamwork

Guest service oriented

Reliability

Tools

HVAC systems

Electrical systems

Plumbing

Painting

Carpentry

Job description

Overview

The Maintenance Supervisor assists with managing property maintenance operations, including preventive maintenance, repairs, and team oversight. This role plays a key part in maintaining a safe, well‑maintained environment while supporting excellent guest service.

Responsibilities

Maintenance Supervisor responsibilities include, but are not limited to:

• Assist the department manager in overseeing preventive maintenance, repairs, and the general upkeep of all property, equipment, and grounds
• Assist with the oversight, training, and coaching of maintenance team members
• Maintain, manage, and complete work orders in a timely and efficient manner
• Troubleshoot and repair equipment within the facility
• Perform major and minor projects and repairs involving electrical, plumbing, HVAC, carpentry, pavers, stucco, pools, and spas
• Assist with unit repair projects and guest room maintenance, including carpet, flooring, drapes, drywall, plaster, painting, ceilings, lighting, minor electrical and plumbing, interior and exterior doors, furniture, countertops, appliances, cabinets, televisions, shelving, and other related items
• Perform, administer, and document preventive maintenance activities
• Complete minor roof repairs, painting projects, and exterior maintenance projects
• Help determine the need for contract repairs and external services
• Respond courteously and professionally to guest questions, complaints, and requests to ensure strong guest satisfaction
• Other duties as assigned

Qualifications

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Valid Driver's License required
• Must be bilingual (Spanish and English)
• Previous maintenance experience required; hotel maintenance experience strongly preferred
• Prior supervisory/managerial experience required
• Possesses hands‑on knowledge in some of the following areas: HVAC, electrical, plumbing, painting, and general building maintenance
• Must be able to stand, walk, and lift for long periods of time
• Able to work both indoors and outdoors in varying weather conditions
• Ability to independently operate, diagnose, and repair equipment with minimal supervision and limited reliance on outside contractors
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Benefits

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (e.g. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.