Mainframe Operator & Incident Manager (Onsite)

Comcentric Consulting; Pontiac (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

A technology consulting firm in Pontiac, MI is seeking a Mainframe Operator for a 1+ Year Contract. The role involves monitoring critical IT incidents and events, ensuring infrastructure health, and maintaining communication with IT teams and clients. Qualified candidates must have 5 years of experience with Microsoft Teams and monitoring tools, including What’s Up Gold and IBM Mainframe systems. The position requires onsite work, physical capability, and the flexibility to work various shifts, including overnights.

Qualifications

• Minimum of 5 years of experience with Microsoft Teams.
• Familiarity with infrastructure monitoring tools such as What’s Up Gold, Pingdom, PRTG.
• Must be a US Citizen or Green Card Holder working W2.

Responsibilities

• Monitor and manage critical IT incidents and events across multiple technologies.
• Track infrastructure health using monitoring tools.
• Escalate and document technology issues.

Skills

Microsoft Teams

Infrastructure Monitoring Tools

Mainframe Control Consoles

Job Control Language

Tools

What’s Up Gold

Pingdom

PRTG

Incident Triage

Incident Manager

IBM Mainframe Systems

Job description

A technology consulting firm in Pontiac, MI is seeking a Mainframe Operator for a 1+ Year Contract. The role involves monitoring critical IT incidents and events, ensuring infrastructure health, and maintaining communication with IT teams and clients. Qualified candidates must have 5 years of experience with Microsoft Teams and monitoring tools, including What’s Up Gold and IBM Mainframe systems. The position requires onsite work, physical capability, and the flexibility to work various shifts, including overnights.