Mainframe Operator

Comcentric Consulting; Pontiac (MI); On-site; Full time

Job summary

A technology consulting firm in Pontiac, MI is seeking a Mainframe Operator for a 1+ Year Contract. The role involves monitoring critical IT incidents and events, ensuring infrastructure health, and maintaining communication with IT teams and clients. Qualified candidates must have 5 years of experience with Microsoft Teams and monitoring tools, including What’s Up Gold and IBM Mainframe systems. The position requires onsite work, physical capability, and the flexibility to work various shifts, including overnights.

Qualifications

• Minimum of 5 years of experience with Microsoft Teams.
• Familiarity with infrastructure monitoring tools such as What’s Up Gold, Pingdom, PRTG.
• Must be a US Citizen or Green Card Holder working W2.

Responsibilities

• Monitor and manage critical IT incidents and events across multiple technologies.
• Track infrastructure health using monitoring tools.
• Escalate and document technology issues.

Skills

Microsoft Teams

Infrastructure Monitoring Tools

Mainframe Control Consoles

Job Control Language

Tools

What’s Up Gold

Pingdom

PRTG

Incident Triage

Incident Manager

IBM Mainframe Systems

Job description

Overview

Mainframe Operator in Pontiac, MI for a 1+ Year Contract (Potential for Conversion).

Job Summary

The Mainframe Operator functions as a Level 1 Incident Manager, responsible for monitoring and managing critical IT incidents and events across multiple technologies. This role involves tracking infrastructure health using monitoring tools, escalating and documenting technology issues, and maintaining clear communication with IT teams, customers, and vendors. Duties include monitoring mainframe control consoles, reviewing job control language, and performing routine operational tasks and deliveries. The position requires onsite presence, the ability to lift up to 50 pounds, and flexibility to work varying shifts, including overnights.

Technical Environment

Requires a minimum of 5 years of experience with Microsoft Teams and familiarity with infrastructure monitoring tools such as What’s Up Gold, Pingdom, PRTG, Incident Triage, Incident Manager and IBM Mainframe systems.

Must be a US Citizen or Green Card Holder working W2.

If qualified, interested, and available (or know somebody who is), please reply with an updated resume and desired salary for immediate consideration to jayden.grenier comcentric dot com