Mailroom Ops Coordinator II – Growth & Training

Canon-Business-Process-Services-f89af7fd; Fort Worth (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Canon-Business-Process-Services-f89af7fd in Fort Worth, TX, seeks a mailroom clerk to manage mail, packages and interoffice correspondence. You will handle routing, pickup, delivery, and tasks across shipping, copying, and reception as needed.

The role emphasizes accurate logging, timely processing of outgoing items, basic PC tasks and delivering excellent customer service in a fast-paced office environment. Overtime may be required to meet deadlines and client commitments.

Qualifications

• High school Diploma or equivalent.
• 2-4 years’ experience working in a mailroom or professional office environment.
• Basic knowledge of metering, weighing, logging and other shipping procedures.
• Ability to use personal computer for basic tasks.
• Ability to perform more complex functions of the various equipment and systems used.
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime & meet deadline.

Responsibilities

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines.
• Deliver incoming overnight packages within established time frames.
• Log outgoing and incoming items as required and review for accuracy/completeness.
• Organize and distribute supplies to client employees as detailed in job requests.
• Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat.
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy.
• Produce bound copies of work when requested. Deliver and pick up copy jobs.
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
• Operate facsimile machines; send and receive facsimiles. Keep logs of incoming/outgoing facsimiles.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee (site manager direction).
• Provide reception work such as answering telephones, taking messages and greeting visitors.
• Move boxes, supplies or furniture; replace light bulbs.

Skills

Customer service

Professional attitude

Education

High school diploma or equivalent

Job description

Canon-Business-Process-Services-f89af7fd in Fort Worth, TX, seeks a mailroom clerk to manage mail, packages and interoffice correspondence. You will handle routing, pickup, delivery, and tasks across shipping, copying, and reception as needed.

The role emphasizes accurate logging, timely processing of outgoing items, basic PC tasks and delivering excellent customer service in a fast-paced office environment. Overtime may be required to meet deadlines and client commitments.