Mailroom Operations Supervisor

State of Oklahoma; Oklahoma; On-site; USD 32,000 - 39,000; Full time

Job summary

State of Oklahoma is seeking a Mailroom Tech to join the DOC Business Services team. The role focuses on customer contact, processing mail, and providing information to internal and external customers across the agency.

The position is full time, on site, with duties including handling mail and parcels, supervising staff, and ensuring accurate billing and inventory management. Experience in clerical or mail room operations is required.

Qualifications

• One year of experience in sales, public contact work, handling and processing mail, or general office clerical work plus four additional years of experience in customer service, mail room operations or technical clerical work.
• Equivalent combination of education and experience.
• Some positions may require travel.
• Some positions may require performing moderately heavy lifting.

Responsibilities

• Supervises employees providing services to all customers, and trains staff.
• Responds to requests for informational materials; researches and fills requests and maintains materials inventory.
• Prepares notices and sends copies; reconciles discrepancies in billing and issues reminder notices.
• Maintains inventory or other records; purchases necessary materials; sets up displays; maintains clean work area; and sells merchandise.
• Receives customers or visitors; answers telephone calls; provides requested information; directs requests to appropriate services.

Skills

Public contact

Telephone procedures

Clerical skills

Supervisory principles

Office equipment operation

Tools

Office software

Computers

Job description

State of Oklahoma is seeking a Mailroom Tech to join the DOC Business Services team. The role focuses on customer contact, processing mail, and providing information to internal and external customers across the agency.

The position is full time, on site, with duties including handling mail and parcels, supervising staff, and ensuring accurate billing and inventory management. Experience in clerical or mail room operations is required.